About Workplace Harassment Training

Workplace harassment can lead to some very serious problems for your company as well as for the employees experiencing the harassment first hand. This is a matter that should not be taken lightly as workplace harassment can lead to some severe repercussions and can ultimately render the work environment toxic. It won’t be unrealistic for you to expect productivity levels to drop drastically in such an environment.

To prevent any harassment in the workplace, or to eliminate it where it already exists, we have developed a special training session where we educate and assist participants with harassment in the workplace. This Workplace Harassment training session will provide business owners and employees with the essential tools to minimise and, ideally, eliminate any traces of harassment that goes on in the workplace.

There should be a zero tolerance when it comes to violence and harassment in the workplace. This training session will enable participants to quickly recognise, and act upon, a developing problem before it becomes an issue in the workplace. It will empower those being harassed to speak up and enable them to take the proper channels to take care of their problems quickly and effectively.

If you have a team and would like this delivered delicately we are able to assist, our trainers are highly skilled in speaking on topics that require a more delicate approach without targeting individuals. We can add some of these modules to other sessions such as communication to also create training that covers your specifics and objectives in an effective and professional manner.

Training and workshops available in Adelaide, Darwin, Sydney, Canberra, Melbourne, Parramatta, Perth, Gold Coast, Brisbane

Learn more about how we are able to assist by contacting us today. We are here to help.

Workplace Harassment

Lesson One

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Lesson Two

The Background

  • The Law
  • Identifying Harassment
  • Anti-Harassment Policies

Lesson Three

Developing an Anti-Harassment Policy

  • An Anti-Harassment Policy: What Should Be Covered
  • How Model Policies Work
  • Steps to a Healthy Work Place
  • Educating Employees

Lesson Four

Policies in the Workplace

  • Anti-Harassment Policy Statements
  • Employee’s Rights and Responsibilities
  • Employer’s Rights and Responsibilities

Lesson Five

Proper Procedures in the Workplace

  • If You are Being Harassed
  • If You are Accused of Harassing
  • The Investigation
  • Remedies

Lesson Six

False Allegations

  • How to Address the Situation
  • Confidentiality
  • Monitoring the Situation
  • Retaliation
  • Appeals

Lesson Seven

Other Options

  • Union Grievance Procedures
  • Mediation: Getting Help from Outside Organization

Lesson Eight

Sexual Harassment

  • Defining Sexual Harassment
  • Elements of Harassment
  • Common Scenarios

Lesson Nine

Mediation

  • What is Mediation
  • Deciding if it is Right
  • How to Implement

Lesson Ten

Conflict Resolution

  • How to Resolve the Situation
  • Seeing Both Sides
  • Deciding the Consequence

Lesson Eleven

The Aftermath

  • How to Move On
  • Monitoring the Situation
  • Learning from Mistakes

Lesson Twelve

Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Additional Modules and Sample Sections

Understand what workplace violence and harassment is

Before workplace violence and harassment can be addressed, we first have to know what workplace violence and harassment is. Even then, many employees who claim to know what workplace harassment and violence is often still take part in it. In the first step to this session, we will discuss what workplace violence and harassment really is so that participants will have a clearer understanding and a new perspective for the following session.

Understand the benefits of harassment training

Here we will discuss the benefits that undergoing a workplace violence and harassment training session will bring to an organization and, just as importantly, to the individuals in that organization. Some of these benefits will include a healthier and more productive working environment, a happier workforce, and better quality of life for employees just to name a few.

Act if they are harassed or accused of harassment

In this part of the session our participants will engage in a role playing activity to demonstrate what it feels like to either be a victim, or to be accused, of harassment. This will be handled via a fun and highly effective manner that will provide the participants with a memorable and lasting experience from the activity.

Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution

Understanding the whole process of handling workplace violence and harassment give confidence, as well as enable the employees to take action should the feel that they are being harassed in the workplace.

Identify situations where mediation is appropriate, and understand how mediation works in those situations

Before bringing concerns up to higher management, mediation can be applied to solve problems. Here participants will learn when mediation can be applied as a means to quell a situation before it escalates.

Identify appropriate solutions for a harassment incident

Knowing the appropriate solutions and course of action to take when filing a harassment incident can greatly speed up the process of filing harassment complaints. This will be necessary if you want your organization to be able to solve harassment issues quickly and efficiently.

Act if a complaint is false

Here we will discuss how a false complaint should be handled. This will prevent employees from being falsely accused of violence or harassment in the workplace.

Help their workplace return to normal after a harassment incident

It doesn’t always mean that once the harassment issue is solved the problem is well and truly over. Grudges can often be held by employees and can still be the cause of a negative environment in the workplace. Here participants will learn how to return a workplace to normal after the harassment issue has been taken care of through thru the proper channels.

Identify some warning signs of violence

It is always important to spot a problem brewing before it actually becomes an issue. This part of the training session will provide you with the necessary tools to spot some early warning signs. The sooner these signs are spotted, the quicker actions can be applied to avoid unwanted harassment situations in the workplace.

Understand the cycle of anger

Anger has a cycle. Here we will discuss the cycle of anger which will help participants to spot potentially troublesome situations before they become problems that affect the organization.

Use a seven-step process for managing their anger and others’ anger

Manage the anger of the people within your organization effectively with this simple seven-step process. Having knowledge of this seven-step process will make it easier for you to spot and stop anger before it escalates out of control.

Have better communication and problem solving skills, which will reduce frustration and anger

Communication is one of the greatest antidotes to anger. Here participants will learn how to communicate effectively in order to avoid misunderstandings that can lead to bad blood between coworkers.

Develop some other ways of managing anger, including coping thoughts and relaxation techniques

Act instead of reacting by equipping your employees with techniques to manage their anger. This will reduce the number of cases where higher management will have to step in to solve an issue.

Customised Training Session For Teams (Included No Charge)

Have your course fully customised with our customisation services. Contact us for more details or to book in a session today!

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Can’t find what you need? We can create it! Contact us today for a quote of your created training course!

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

We provide this course as an online assisted course. You provide the date and time, we provide the trainer and material. Great for regional business or employees that are at multiple premises. The benefits of booking an online assisted or instructed led training session is you don’t have to wait for a specific date or course to come up. We book in a time available to you. Same course as a workshop but just for you and online instead.

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

Online self paced training with a pre-recorded trainer. You can pause the couse at any stage. It is self paced and interactive. This option is cost effective and available so you can learn at anytime of the day. Logins are provided straight away and you can choose a Printed Certificate option where we post you a Professional Grade Certificate.

Public Workshop at a Venue

Details:

  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included

Details:

  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

Please scroll Horizontally to see course dates:

LocationDate 1Date 2Date 3
Sydney
Level 1, 111 Harrington Street Sydney NSW 2000
Aug 07
1 day course
$495.00
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Nov 02
1 day course
$495.00
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Mar 11
1 day course
$495.00
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Perth
Level1 Cloisters, 863 Hay Street Perth WA 600
Aug 06
1 day course
$495.00
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Nov 02
1 day course
$495.00
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Mar 05
1 day course
$495.00
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Brisbane
24/215 Adelaide Street, Brisbane QLD 4000
Aug 02
1 day course
$495.00
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Nov 02
1 day course
$495.00
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Mar 01
1 day course
$495.00
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Melbourne
123 Queen Street, Melbourne VIC 3000
Aug 06
1 day course
$495.00
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Nov 05
1 day course
$495.00
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Mar 04
1 day course
$495.00
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Adelaide
19 Young Street Adelaide SA 5000
Aug 07
1 day course
$495.00
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Nov 02
1 day course
$495.00
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Mar 04
1 day course
$495.00
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Canberra
4 National Circuit Canberra ACT 2600
Aug 06
1 day course
$495.00
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Nov 02
1 day course
$495.00
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Mar 04
1 day course
$495.00
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