The Power of Influence
Influence is an important factor in the company’s success. It’s what allows companies to gain profit and the hearts and minds of all their customers, and the one person that is able to spread the wings of an entire company is the professional from behind the scenes. With their own personal influence and authority, they can overcome any hurdle in any sales pitch, influence the thoughts of his superiors, peers and subordinates, and even change the governing philosophy behind any company. It can even be a personal source of confidence for a professional; victory is an extremely effective morale booster, after all. However, influence is also a very difficult thing to acquire; it literally requires persistence and the ability to ward off fear as each professional goes to grab the nearest phone or opening the door to a sales pitch. This training course, however, intends to not only mitigate this fear, but to help remove it from every employee, such that they are able to assert themselves and become the best possible assets to their respective companies.
Influence is a necessary part of the workplace. It’s the very thing that provides the lifeblood of any company, profits. It is not about pressuring, hard sales or mentalism tricks. It is about presenting and conducting at the highest level to help provide solutions to your clients. Being as important as it already is, it can be quite difficult to master as participants have to overcome personal fears, stress and of course, the customers and colleagues whom they might be inclined to compete with. However, mastery of these skills will not only turn into a permanent morale booster for any employee, it will also allow them to rake in profit and even more customers. In other words, influence is what allows companies to fly and professionals to shine and become the best possible versions of themselves. This training course is dedicated precisely to achieve that end by going to the very source of company excellence. We also have other training courses that can help supplement your employees’ range of talents. If you wish to learn more about our services and how to customise training sessions, please contact us.
Confront their fear
The first roadblock to influence and power is fear. Often, it is what robs companies of what would otherwise be talented individuals capable of things far beyond the standards companies set. Worse still, it can even affect the reputation of any company. As such, it is very important for participants to learn how to stop their voice from shaking on a phone and ultimately declare themselves victorious. Our training course intends to accomplish this by providing key tips and tricks to help participants turn fear into a drive to succeed no matter what. By the end of this course, you’ll be sure to have speakers more capable than ever.
Control the flow of any conversation
Professionals have the often unavoidable role of conversing with other people, be it colleagues, superiors and more importantly, customers. However, this is not just a role; it’s an opportunity as well. It’s an opportunity for professionals to know more about other people, their tastes, their opinions, and more importantly, show their own worth by being able to control any conversation. This, of course, requires substantial knowledge of body language– how actions often mirror emotions, and complete knowledge of questioning techniques that one can use to quickly satisfy the first goal of any conversation: information. Our training course endeavours to achieve this by holding fun-filled activities that help students ask pointed yet professionally-made questions and discussing the basics of body language.
Cope with stress
Aside from fear, another roadblock is an emotion that ultimately removes it to even greater detriment of any professional: stress. Stress is often a factor that can lead into outbursts and bouts of anger that can bury a company’s reputation a hundred times over, or at least, dissuade a customer and any friend they might have from ever purchasing your products again. In even simpler terms, a single customer can cost your company thirty, a hundred, or if they post their grievances on Facebook, up to 5,000 more customers. As such, the importance of coping with stress cannot be understated: being able to maintain composure and keep a cool mind is one of the first things our participants must know in order to ensure influence for themselves and for the companies they’re working for.
Create the perfect image for themselves — literally
Yes, we very much mean “literally.” Being able to influence your customers not only means being able to control any conversation, but impressions, wherever you go. Often, the very first impressions are created with the attire professionals wear, their sense of hygiene and how they act within their customers’ and colleagues’ fields of vision. Professionals need to be able to work on how to create the perfect image of themselves by knowing the right way to present in workwear. This will allow them to secure for themselves a great first impression, which will establish a sense of authority that will stop anyone in their tracks in an attempt to listen to what your professionals have to say.
Learn how to handle objections through superior argumentation
Argumentation is a skill that is often treasured by every speaker. It’s what’s allowed the greatest politicians to rise to power, forever change the politics of their respective countries and introduce new and endearing ideals that we continue to treasure today as a society. Fortunately, this skill isn’t just limited to politicians; this is very true for any professional across any industry. With these skills, they are able to justify themselves into a sales pitch and even win the continued loyalty of a single customer. We have said earlier that failure to satisfy one can result to a loss of up to 5,000 customers; this skill will turn that into 5,000 more loyal customers. Of course, these things have many areas: an arguer needs to be able to say powerful words and well-crafted messages in order to educate and inform a prospective customer. This also involves mastery of logical and evidence-based reasoning, which is acquired by learning the right and wrong ways of stating one’s claim and of course, having an appreciation of your company’s products and strengths. Our training course will focus on all of these things extensively to help you produce some of the best professionals your company can ever have.
Customise Your Content (For Free)
With your input and our many resources, Paramount Training and Development can customise every fundamental aspect of our coursework to meet you and your team’s specific demands. Change everything from the materials used to the very materials that form the foundation of our coursework. Use Paramount’s resources and dedication to putting the learner first to make the necessary changes to make our broad courses meet your specific niche, all this and more for no extra charge too.
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
Let us help you create a fundamental part of your business and create something beautiful that you can own with Paramount Training and Development’s New Content creation system. Use our vast and modular resources to create a unique new system or course specifically designed to meet your specific demands. We write content, research and create a workbook to suit you and your industry. All co-created with our vast resources and under your legal ownership. You can own and use again and again within your own workplace.
Instructor Led Online
Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST
We provide this course as an online assisted course. You provide the date and time, we provide the trainer and material. Great for regional business or employees that are at multiple premises. The benefits of booking an online assisted or instructed led training session is you don’t have to wait for a specific date or course to come up. We book in a time available to you. Same course as a workshop but just for you and online instead.