Training

Working Smarter: Technology Training For Employers

The secret to survival in this economy and business world is adaption. As businesses strive toward the future, technology is constantly changing and becoming more prelevent in the workplace today. An organisation that embraces technology can develop, whereas an organisation that fails to see this shift or change can slowly lose its market share. This Technology Training Session is a great starting point to realize the potential of technology. Increase speed, efficiency, professionalism, and time with the use of technology. This session can help your employees take a market share from competitors and enjoy what benefits Technology can bring.

Objectives for the Technology Training

This session will help our team teach your employees:

Make their workplace a technology-friendly place

Learn how technology can advance your business. We provide case studies of organisations that have failed to embrace the tech world, whether it is in the media industry, retail or manufacturing. The lessons here help participants see the need for innovative products and technology within their workplace.

Make the most of computers, telephones, instant messaging, e-mail, contact management applications

We work through the technology use of participants and look at ways of optimising their use and behaviour with these devices.

Communicate better with the IT department

We provide insight into why Tech Departments may not understand the end user, and why also the end user may have difficultly in communicating with

Make the best software and training choices

We provide information on how software can assist in your business growth. With the advantage of providing business advice through many industries we are able to provide a broad range of software tools available to assist with increasing performance.

Set an IT budget

We talk about the IT budget. If this is a team training session we can customise or remove this if needed.

Set expectations and responsibilities for security and privacy

We talk about the law when it comes to emailing and business requirements for data collection. We also set some rules for security and privacy for your organisation if this is run as a team training session.

Keep their employees safe and healthy

How does technology affect your health? Learn more about how to set up a healthy work environment.

Develop and implement a system usage policy

This is an area we can develop if you wish the participants to have more information on using the system within the organisation.

Implement policies for dealing with company property

Of course when it comes to technology in the workplace, we have to differentiate a policy for home/workplace use.

Decide whether or not employees should telecommute

Learn more about telecommuting and its benefits. If telecommuting is not available in your workplace we can remove this module.

Make telecommuting work

If telecommuting is available to you in your workplace we can discuss more on how to make it work and be more effective for increased performance.

Deal with workplace issues

How to deal with workplace issues arising from the use of technology Eg: Text messaging at work etc

Address technological issues

Look at improving technological issues within your organisation.

More customization modules available for teams

Training on the best way to use devices for users and professionals
Taking advantage of online collaboration
How can introducing inclusive technologies into work and training practices raise productivity?
Can inclusive technologies assist trainees and these workers?
What inclusive at what overall cost and technologies are accessible?
Coordination across services
Coordination in choice and the evaluation
Information on emerging technology and available
Consistent execution and deployment across industries
What are the price and considerations?
Acknowledgement and status of technologies that are inclusive
Financing of technology options that are inclusive
How does business benefit if inclusive technologies implemented are identified and encouraged?
Reports on emerging technologies and workplace trends
How can a work training institute or work place institute these technologies and what is the procedure?
Using on-line communication

More information on the course outline

Start training right

Start training staff before they start utilizing the applications. And, attempt to train everyone at once to save on training costs.
Hardware and software replacement.What will the price be later on? Will we need training? How much will that cost in time and cash?
Remember that technology does not have to be used for everything. A day timer, while others merely user, for example, some beauty salons use computers to book appointments. Everything depends on what your needs are and what your budget is.
Similar to buying applications, you will wish to do a needs assessment. What do employees want to learn about? What do they need to learn about?

What’s helpful?

Lead by example. Use the devices that you are comfortable with and be amenable to new thoughts.
Worker’s duties and their systems (i.e. keep antivirus software up to date, do not open strange attachments, have strong passwords)
Have a library of computer publications that employees can take out and read.
Have a staff meeting where everyone brings/shows their favorite gadget (not necessarily work related).
If a library is not possible, offer a list of Web sites that are free that employees can go to for help.
Offer employees options, such as a public computer in the break room or coupons to local Internet cafe.
Encourage staff to keep on learning after training is over.
Computers can be the most difficult to handle and are the biggest facet of technology.

Talk to employees about technology.

Let us say your bookkeeper positively will not utilize the accounting program you purchased. Speak to him and learn why this is. Perhaps the employee just is not comfortable with the application, perhaps they are scared, or maybe they want training. 
Make sure everyone understands why and what isn’t–and what is acceptable.
Creating and Updating operations guides
Develop and Implement a system usage policy
In this sort of environment, the employer’s control over individual machines is restricted.
Establish and obligations for security and safety
Applications controlling Internet access could be installed on each individual computer.
Worker has no expectation of privacy when using business systems (meaning instant messaging, Internet surfing e mail, and phone conversations can all really be tracked)

Address technological problems

If policy is not adhered to what the results will be
If programs can be set up on business systems and what procedure must be followed to do so
Will my business’s productivity enhance?
Staff time to learn new software applications or attend training classes
Make sure workers know where to get help.
Locate free webinars and encourage staff to attend.
System usage policies can be placed into place detailing what computer activity is acceptable and what’s not.
Control applications setup
Execute policies for dealing with company property

IT Issues?

Communicate with the IT section. Who to contact with system issues.
Have in-house experts that staff can go to. (Make sure this man can still do their job responsibilities.)
Do we want to utilize this software? What do you want to use technology for?
Set monthly upgrades to anti-virus software. Make the best software and training choices.
Make your workplace a technology-friendly place. Mistakes will occur and things will break. Treat injuries as accidents and learn from the experience.
Be sure staff can get the right training for the right software version.
Control users and what they have access to
Set Internet limitations (more on this in a moment)
Appropriate telephone usage (Are any personal calls permitted? Are long distance calls allowed?)

Make telecommuting work

Let workers know that each single thing they do can be monitored. This is one place where it’s OK to tell a little white lie! Clarify that these policies are for their security, also.
Let employees know where they can get training, whether it be in-house or at the local community college. Where you are able, offer incentives (such as paid time off or subsidized training) for workers to enhance their knowledge.
Have a staff meeting to compile a listing of the best ten ways technology can ruin your day. This may then behave as an off-the-cuff needs evaluation. (For instance, let us say that everyone concurs that waiting 10 minutes for their e-mail to open puts them in a poor mood. This can be a hint to you that systems may require an upgrade.)
Management program installation and Web site accessibility over a network if possible.
How many versions am I updating? (Keep in mind that the bigger the version leap, the bigger the learning curve.)
Software preventing the installation of programs (including Deep Freeze) can be set up on each individual computer.
Choose whether or not employees should telecommute
Set up an internal-only site or forum where everyone can air out on random topics… the weather, the current state of zebras, as well as the deplorable condition of orange juice nowadays. Simply make certain dialogue stays civil and posting is done on rests.

What do you use technology for?

Add cartoons, movies, sounds, schemes, voice overs, and effects to PowerPoint presentations. Only make sure that it doesn’t detract from the message.
What systems will likely be supplied to the employee (cell phones, PDAs, laptops, etc.) and what their obligations are with these systems?
What additional systems can be brought into the workplace (Some employers don’t let personal laptops or cell phones)
Have a suggestion box for employees to submit training tips, worries, or questions.

To go an extra step, try these strategies.

Involve employees in software purchases. For example, if you are purchasing a new accounting program, talk to your accounting section. They’ll be open to using the new software should they believe that they had a hand in the decision to purchase it.
Have your meeting external… it is possible with notebooks!
Policy could be revised at any time (also explain how workers will likely be notified)
Let employees know what they can do in their downtime: read books that are related, do training, or read related articles online.
If you’re a manager, it’s even more vital that you remain open minded.
Make sure employees have resources and sufficient training.
Control security policies (for example applications and operating system updates)
Make sure employees understand what’s asked of them and where the limits are. It may be useful to set up a computer usage policy and have everyone sign and read it.

Technology Training Summary

With the use of technology training a business can increase their market share. Technology training is used to increase the productivity and knowledge of employees. Being at the front of this era can help you take advantage of the benefits and also the market. Many businesses that choose not to adapt or use the advances of technology can be left behind or find themselves doing things the hard way. This session is designed to take advantage of different tech advances that can assist your business become more effective and successful.

We offer in this training and much more Parramatta, Perth, Melbourne, Canberra, Darwin, Sydney, Brisbane, Adelaide, Gold Coast.

If you have a specific need or area you wish for us to cover, we are able to create custom training sessions. Contact us today to discuss your training objectives and to learn how we may assist.