Training

Building Relationships in Sales

Relationship Building for Sales Results

Building relationships are an important part of human interaction and it also is a huge part in the sales process. Some people naturally build relationships and have a large social network, others need to work at maintaining relationships and for some it is not easy as they feel isolation may be preferred. This session provides great advice and help to improve relationships at all levels.

Relationship Building Training Objectives

This Building Relationships for Sales Session is a great session to provide to your employees when you want to demonstrate how important relationships are to your sales. Build rapport easier and increase your sales margin and repeat clients.

Objectives for the Relationship Building Training

This session will help your employees learn:

How to use The Rules of likability to Their Advantage

There are twelve rules for likability/ Do you tick all the boxes? Learn more about the rules of likability and how to harness its power.

The Seven Influences in Forming Relationships

In this part of the training session we build the seven influences in forming relationships. They are: Similarity, Appearance, Complementary, Competence, Reciprocity, Proximity and Exchange. Learn more on how these help us from our relationships.

The Johari Window

Our trainer provides insight into this concept as a way of looking at our self-awareness and our ability to ask feedback of others. We discuss how Joe Luft and Harry Ingraham developed the Johari Windows concept.

Some of Dale Carnegie’s key ideas

Dale Carnegie wrote the book “How to Win Friends and Influence People.” It has become famously sold throughout the world and some sales people call it the “Sales Bible”. Our trainer provides on some of the advice in this book and how we today can use this within sales.

How to Communicate more Effectively

Communicating more effectively with customers and sales clients will enable you to increase your full potential for sales results. Learn the advanced techniques used in high pressure sales and also the Psychology behind the channels of communication.

How to Network

Many people may not enjoy networking, however after the skills and tools discussed in this session, you will find it easier. Our trainer provides some assistance for those that may need to develop their networking skills.

Find out about the 4 Degrees of Relationships

Find out more about the varying degrees of relationships and how they fit into 4 degrees. Our trainer will provide an interactive discussion with participants.

Becoming Popular with Some Tips from the Experts in Relationships

Learn from the best. Experts around the world have offered their expertise and our trainer will provide the advice to help in building sales relationships.

Body Language Techniques to Convey the Right Image and Help Build Rapport

Would you like to convey the right message? The body language session is designed to help send the signals you want, and also read the signals you need.

Building Relationships Training Summary

Making Friends is a good thing, when it comes to business relationships can be a vital part of your role. In this session, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

We have other sessions designed to speak about relationships including dealing with difficult people, complaint handling, conflict resolution, customer service and many more. If you would like your very own session with modules from multiple sessions we can do this for you. Our team are here to help you find the right session to suit your employees and industry.

We run group training in the Gold Coast, Adelaide, Darwin, Sydney, Parramatta, Perth, Canberra, Melbourne, and Brisbane. For more information on this session or others please contact our team or request a sample above.