Training

Building Relationships in Sales

Relationship Building for Sales Results

The ability to build relationships is one of humanity’s best traits. It is the foundation upon which we conduct our affairs with others, and it is no less important in the art of making sales. Some are gifted with this ability as evidenced by their social network, while others may find it rather taxing, but with training and effort, everyone can become great at forming fruitful relationships at any level.
In the world of sales, it is doubly important; relationships will allow you to gain more profit in sales, obtain better business deals, reel in new customers and keep your existing customers loyal. Our goal for this training session is to help you by giving you tips on how to create better relations with others.
Objectives for the Relationship Building Training

This session will help your employees learn:

How to use The Rules of likability to Their Advantage

We’ve all wondered to ourselves whether or not we are likable people at some point. We can even bet you’ve asked your friends whether or not they actually like you and why. While that’s all well and good, unfortunately we can’t ask the same thing to strangers as they might be too shy to voice their own opinions of you, or they may be too neutral.
We all need a sense of authority and thankfully, we have our own trainer to help with that. Here, you can assess whether or not you are likable through the 12 Rules of Likability, and likewise learn how to turn your likability into an important edge in business.

The Seven Influences in Forming Relationships

Forming relationships are already important enough, but employees also need to learn how to develop them based on the 7 influences: Similarity, Appearance, Complementarity, Competence, Reciprocity, Proximity and Exchange. Learn more and become a more successful relationship-builder now!

The Johari Window

Relationship-building is a science of knowing both yourself and others. Just as the scientific method dictates, we form hypotheses on relationships, discard them whenever they cease to be helpful or transform them into a theory if they continue to be viable. One proven result of the latter is the Johari Window, developed by the psychologists Joseph Luft and Harrington Ingram. Our trainer will discuss how helpful the Johari Window is in assessing oneself and in our ability to ask others for feedback.

Some of Dale Carnegie’s key ideas

Successful people often rely on the ideas of others to help transform themselves into better people. Likewise, we take relevant ideas from Dale Carnegie through his book “How to Win Friends and Influence People.” Largely considered the “Sales Bible,” and renowned for its readership, it has become very important in creating successful relationships in business. Our trainer will help you learn more about Dale’s ideas and turn you into an even better relationship builder.

How to Communicate more Effectively

Imagine telling yourself that “you can’t do something,” and then realising 20 years later that you could have actually done it at some point in your life. The simple difference between the words “can” and “can’t” can make or break what you can be.
Similarly, communication is important in building relationships; each word chosen, each action you make and each gesture can make or break a business. As such, learning about the advanced techniques used in high pressure sales and the psychology behind the channels of communication is highly relevant. Our trainer will help you turn communication into a fine art as you navigate the world of business.

How to Network

Forming a network can be challenging and extremely taxing, but mastering it can make friendships permanent, business deals more binding, and of course, allow you to contact more people should you find yourself stranded on a desert.
Kidding aside, networking can be extremely helpful in business, and with the help of our trainer, you can form formidable connections and lasting bonds.

Find out about the 4 Degrees of Relationships

It’s no secret that we want to label people according to how important they are to us: you may call the person next to you a stranger, a parent, a friend, or a best friend. We do this often as a way of figuring out how to talk to them, you often find yourself talking about inside jokes with a best friend, for example, and find it harder to laugh right next to a fellow businessman.
However, we often find it hard to know precisely the degree of our relationships with others. Consequently, we find it hard to approach them at times. Worry not though; our trainer will tell you about the 4 degrees of relationship. This way, you can help assess just how well-developed your relationships with others are. We’ll also have lively and interactive discussions on the matter.

Becoming Popular with Some Tips from the Experts in Relationships

We have all tried to figure out ourselves using only our own mental powers at some point, and we can confidently tell you here that it’s very hard to do it on your own. Don’t worry though; you can certainly learn from the experts through tips that will help you turn yourself into a great relationship-builder in business. There’s only so much we can do ourselves, but together, we can turn making relationships into a fine art.

Body Language Techniques to Convey the Right Image and Help Build Rapport

In communicating with others, the spoken word is not all there is. Employees often have to worry about their body language as well, as it can mean customers and colleagues flocking to them or fleeing in disgust. There is a whole psychology and science behind body language, and we realize how important it is in building rapport. When used together, the art of speaking and moving can elevate you into a charismatic employee. Learn more about how our trainer can help with that now.

Building Relationships Training Summary

As said before, relationships are vital to any business. In fact, relationships govern business. It’s what allows people to work together, seek out more talent and loyal customers, and how to expand demographics and profit margins. Mastering the art of relationships can lead to stable businesses, happy employees and an overall better society.
This training session can be partnered up with our customer service training, sales training, and many more, depending on which areas you need to specialise. Our team would be happy to help you navigate through our various training programs and help you find the best fit for your business.
This Sales Relationship Training session will allow employees to appreciate the importance of relationships in any business and gain important information on how to build rapport, better relations with your target demographic and improve overall company performance.

We run group training and business team training in the Gold Coast, Adelaide, Darwin, Sydney, Parramatta, Perth, Canberra, Melbourne, and Brisbane.

For more information on this session or others please contact our team or request a sample above.

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