Sales Psychology Training

The Element of Psychology within Sales
Convincing people to purchase your products and service is a science unto its own. There is an entire psychology behind how you and your customer act in a conversation, and also, how to sway your customers to your favor. This particular training session is dedicated to teaching employees and teams how to formulate questions and act so as to turn potential customers into dedicated ones. This means questioning techniques, body language, rapport building skills, complex sales processes and behavioral tools. We also allow for a combination of multiple training sessions so as to suit your personal needs.

Reading one’s emotions can be very difficult in business, but learning the science that is sales psychology can give you the edge over other salespeople. By simply learning how to build rapport, forward questions that drive the sales pitch home, read body language and how to close a sales process, you can establish better relationships with other clients and even turn them into loyal fans. We also allow for customised training sessions, allowing you to choose from our full range of training programmes according to your industry’s needs. For a session that will improve your ability to read other customers, book in for a sales psychology session now.

For more information on this training session and a free custom outline please call 1300 810 725. Contact our team for further details. Training is available Australia Wide including Perth, Adelaide, Gold, Coast, Canberra, Darwin, Parramatta, Melbourne, Sydney, and Brisbane.

How to Use Questions Effectively to Control Sales Outcomes

The power of questions cannot be understated; they allow potential customers to get a better view of your product, you get to show them that you’re someone they can trust, and most importantly, they allow you to effectively control a conversation and achieve a pleasant outcome. Questioning is a vital tool which allows salespeople to have better control over any sales pitch. Learn more about how to forward questions more effectively now.

How to use Probing Techniques Correctly to Improve Objection Resources and Sales Techniques

In any professional context, using probing questions can be quite difficult. After all, the last thing you want is for any customer to get up and rant about how unprofessionally you’re acting towards them. However, when used properly, probing techniques can help you establish better relations with the customer while still appearing professional and improve your chances of winning them over in a sales pitch. Learn more about how to use probing techniques more effectively now.

How to Build Rapport by Mirroring and Using some Quick and Easy Tips to Connect with People

The first step to any attempt at sales is to establish comfortable relations with your customers, but there is more to this than meets the eye; simply mimicking other people’s actions helps clients know that they can relate and have a pleasant conversation with you. Here, we help employees learn the importance of establishing a sense of similarity between them and their clients through key mirroring techniques.

Body Language Signals: How to Read the Signals that your Customers/Clients are Sending

Salespeople are not just good talkers, they are also very good observers. Each subtle twitch, each gesture, each literal step a customer takes can mean the difference between them walking over to you and shaking your hand or walking away. Are you about to see a nod? Is that twitch on your client’s cheeks a display of annoyance? Are you driving your points home? Here, we teach people various ways on how to effectively read a person through their actions, and even how to turn a conversation around when a customer starts expressing disinterest.

Objection Handling Techniques to Improve and Overcome the Negatives in a Sale

Happiness is often reached through adversity, and this saying is no less applicable in business. When you have a client who seems unable to reach your point of view, it can become really taxing on your part. However, nothing is a more pleasant feeling than the sigh of relief that you get after seeing an objectionable customer agree to your point of view; doubly so if they start promoting it! Through our 10 objection handling techniques, you can certainly turn over any customer to your side. You may even test our trainers by asking questions they might be unable to resolve; you’ll be sure to shake their hands afterward.

Closing Techniques to help with an Effective close, Enabling Your Team to Increase their Sales Results

Imagine being on the verge of agreement, but having the other person turn you down at the last minute. Some people may be charitable enough to provide you with good reasons, but others may simply walk away, and you end up asking yourself: “what went wrong there?” We’ve all been here at some point in our lives, and unfortunately for businesses, that means one less customer to be convinced in the future. Here, we’ll help you trace some reasons why sales can be lost on the closing stage, and conversely, how to create a lasting impression on a customer and have them promise to come back for more. Learn how to improve your ability to close with actual closing techniques used in many organisations across Australia. From car sales to retail sales, we have a range of closing techniques that will help.

Behavioral Tools and Techniques to Learn more about Profiling, Buying Emotions and more

The sales process is not just about your body language or your product; understanding your client and learning how to connect with them is just as important. After all, we can all agree that no one wants to talk to a walking advert. Selling emotions and winning them over through behavioral tools are therefore extremely important. You can even figure out the personalities of people through profiling techniques, allowing you to take note of their patterns and achieve more successful outcomes. You can even learn more than just the science by booking in now!

Customised Training Session For Teams (Included No Charge)

Fully customise your course to suit your exact needs with Paramount Training. Our team of writers and editors are ready to assist by giving you a wide range of options for customisation of the workbook and delivery. Contact us for more details or to book in your fully customised training session today.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Not finding the exact course you need? Well, with a few pointers and a little guidance, we can create it for you. We can utilise some points that already exist or completely create brand new modules for training you team. From workbook styling to complete content creation we can help you with any needs you may have.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

Paramount Training and Development’s online trainers are available to give assistance upon request with a schedule that you’ve provided. We have a web conferencing system which allows us to provide the same session online with a professional trainer. Personalised training with the same workbook and material that is conducted in this session.

Public Workshop at a Venue

Details:

  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included

Details:

  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

Please scroll Horizontally to see course dates:

LocationDate 1Date 2Date 3
Sydney
Level 1, 111 Harrington Street Sydney NSW 2000
Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Perth
Level1 Cloisters, 863 Hay Street Perth WA 600
Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Brisbane
24/215 Adelaide Street, Brisbane QLD 4000
Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Melbourne
123 Queen Street, Melbourne VIC 3000
Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Adelaide
19 Young Street Adelaide SA 5000
Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Canberra
4 National Circuit Canberra ACT 2600
Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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Apr 30
1 day course
$660.00
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