Multigenerational Team Training
All great workplaces have a special relationship with diversity. It allows them to draw from a pool of highly intelligent members of society regardless of race, religion and most of all, age. The one thing that different generations often have is an awareness of the world from the many years of experience. However, there’s often a gap between these generations which may be harder to bridge, and while it’s relatively harmless in a lot of other contexts, this can significantly impact the conduct in the workplace and ultimately influence productivity, morale and profits. This training course intends to navigate through the difficulties of generational gaps by exploring the history and disposition of various generations, eliminating stereotypes, creating member-sensitive goals, teaching various aspects of adaptability and effective in-team communication.
Having existed since ancient times, work has been the backbone of any civilisation, and the backbone of any work is communication. This backbone has become strengthened as a result of cultural, political, scientific and societal innovations, leading to the workplace being as dynamic and inclusive as ever. However, this has also given rise to another problem: generational gaps and conflicts. These conflicts, often encompassing all other aspects of a human-being including philosophical and moral beliefs, can be relatively harmless outside of the workplace, but can limit team productivity and lower profit margins if not educated and bridged within the workplace. Fortunately, companies and teams have the opportunity to deal with such problems from the comforts of the classroom, where they have the opportunity to learn organisational techniques and historical facts that help explain how people from each generation work and think. Further still, you can also partner this training course up with another training package to create a specialised training course aimed to tackle your teams’ specific needs. Our goal is to promote diversity and help create employees who embody this idea and can therefore help change and bring further progress to the world. If you need more help about our training courses, please contact us. We’ll be more than happy to provide you quality service.
Learn about the various generations
Each generation always has their own quirks, preferences and even thoughts on culture and business. Some generations have experienced more turbulent times and may often act more cautiously. Younger generations have not experienced those times however are growing up with new technology and a new everchanging world built on the knowledge of the past. Other generations still may generally be cheerful and upbeat, and may even use the language differently. Knowing about each of these generations will allow employees a closer look into the dispositions of people belonging to that generation. This training course will therefore tackle in brief the various generations throughout history and other key facts about them.
Stereotypes are often the cause of an invalid use of inductive reasoning. It is indeed natural to generalise people as the mind wants to understand people and tries to fill in information that is missing. Conversely, a false image of another generation can alienate an entire group of people and more importantly, prevent businesses of the opportunity to learn from people whose skills have been developed by years of experience, technological advancements and personal accomplishments. It is often the Bias that go with these stereotypes that limit our growth. This is especially true in certain cases, such as a false perception of political views, which can create even further divides as to how people might think within the workplace. It is therefore imperative for participants to know what these various stereotypes are so they can address all generations in an inclusive manner.
Develop organisational skills and planning
While it may be a challenge to create common goals that take into account all possible generations, knowing how to actually turn this drawback into a permanent advantage can allow businesses to survive with multiple generations. In a more practical sense, this means being able to take into account the mental and physical capabilities and dispositions of multiple generations as it will allow leaders to accurately provide resources to those who need it, and even create a more solid bond across teams. For example training may be provided to certain generations in technology and others may not need, or likewise younger generations may need resources such as Google/Library resources to draw on knowledge rather than using previous experience for decision making. Therefore, aside from learning the historical nature of various generations, participants will also be provided tools to help them evaluate the abilities of various generations and create a more dynamic and well-organised team in the process.
Learn about adaptability
Contrary to popular opinion, it isn’t just older generations that have to adapt to newer ones; all people need to adapt to each other under any circumstance. The question of adaptability can never be answered by simply assuming one generation is inferior over another. To exercise adaptability, participants need to be able to learn how to exchange information on office resources and have informed discussions about the methods and strategies currently employed. What better way to consult, therefore, than to ask those who have experienced business model changes the most? Employees who have knowledge of generational advantages can really make a difference in the way companies then handle the productivity of a team. This training course aims to accomplish this by teaching participants the various methods and benefits of generational adaptability.
Learn effective in-team communication and interaction
The best employees are often those who are able to bridge generational gaps and keep an open mind to various perspectives that may exist within their teams. Further, they are often the best people to consult when it comes to effective team-wide communication. This also means being able to teach each other the fundamentals of the current era: older generations provide intellectual, moral and even certain creative frameworks, while the younger generations can provide additional information on more technical aspects of the business. For this training course, what ultimately matters is that teams and companies grow and succeed together despite of generational and other “barriers” which may alienate certain people from each other.
Customised Training Session For Teams (Included No Charge)
For the best training experience, you have the option to customise your training session to suit your most specific needs. Not only will you be able to choose from our extensive library of training courses, you can even create certain combinations by changing certain aspects of your workbook such as the writing style, delivery style, colour, activity choices and even page design. Whatever modifications you desire will be ultimately customised due to the expertise of our staff and our dedication to provide you the most comprehensive training experience.
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
Another way to make sure you get the best training experience is to have us create your very own content. You have the complete freedom to decide even the smaller details and aspects of your workbook. You can opt for the inclusion of your company logo, designing your page, the colour styling of every page, and even the inclusion of technical data and scholarly work. We research and develop content to cover your needs and build a unique workbook for you. In fact, we can even create bilingual training sessions to take your training course across different cultures and perspectives. You can even ask us for our own direction and advice by working closely with our teams. We will create your content exactly as you desire it to be, as everything is absolutely under your supervision and approval. Your courseware, your training. Contact us for details on pricing for our Workbook creation services.
Instructor Led Online
Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST
For this session, you select the course, date and preferred time and we handle the rest! We will organise one of our professional training facilitators to go through your selected course with you over online video feed. They will teach you from the same manuals and materials that we train some of the biggest companies in Australia. Also available is the option for a professional grade certificate to be sent to you upon completion of the course.