Generation Gap Training

Ideally, the workplace is one which caters to various perspectives, ideas, beliefs and ideologies. Employees often reach out to one another to make various ends and gaps meet. However, there is another kind of gap which may be harder to bridge than sexuality, religion or citizenship, and this is one of generation. Generations, both old and new, offer various perspectives based on their historical and cultural backgrounds. However, disagreements can arise as the newer generation might think that older ideas are obsolete and the older generation might think that these new ideas are too foreign or eccentric. Consequently, both generations have to figure out how to get rid of their differences and prejudices and tap into each other for inspiration, wisdom and experiences. Our training session caters to this exact purpose.

Objectives for the Generation Gap Training

Specific learning objectives include:

Develop understanding of where the generation gap issue surfaces, and the impact it has on the modern workforce

The generation gap can be a very complex issue in the workplace and various other problems may arise from this if it is not managed carefully. For starters, the differences in preferences might interfere with a team’s desire to work with each other as teammates may criticise each other with the way they dress up, for example. There may also be significant differences in values and therefore ideologies they grew up in. Lastly, there may even be differences in how these generations approach modern technology. However, for all of these separate differences, there are serious benefits in bridging these gaps. On the one hand, younger people may find it extremely helpful to ask older people for advice, as the latter have obviously lots to tell about their experiences in life. On the other hand, older people may find it easier to adapt as they are introduced to newer ideas, technologies and concepts. In fact, the list only starts here. For this training session, you will learn how to promote effective understanding and communication between generations, ensuring a fruitful work experience.

Understand and apply language that is specific to each generation currently in the workplace

The first step to creating a workplace that is capable of bridging the generation gap is to facilitate communication between these generations. By this, we mean understanding each other’s “language” so to speak. As individual people live out their place in history, people often find themselves using terms which only their specific generations and cultures understand at a great degree. These messages can cover everything from food, drinks, modes of transportation, products, tools and more importantly, the workplace. These differences in terms can affect not only how we conduct meetings and how ideas are understood, but what to say to each other, as various terms can lead to confusion or worse, a violent tussle. In other words, being able to understand these various terms will allow you to not only communicate between various generations, but still retain that efficiency and even strengthen yourselves as members of both your company and community. To that end, you will learn various terms and other modes of communication that can help you bridge gaps and work seamlessly.

Explore Organization Strategies that Overcome Gap Issues

Another way to help bridge the generation gap is through organisation and delegation. Each of these generations have different strengths and weaknesses which make them suitable for several kinds of tasks and ineffective or lacking at others. For example, older people might be able to tap into their historical knowledge to find pitfalls which might affect their team’s current plans, younger people might be faster on a keyboard and able to produce more content at a much quicker pace for the company and so on. Learning how to organise people according to their generational skills and looking at everything from a “bird’s eye view” so to speak will not only allow you to conquer the generation problem but even promote a further sense of unity. In that regard, we will provide real life examples of different generational problems and various organisational strategies which can help overcome these problems. Students will even be allowed to try and bridge these examples for themselves through fun-filled and stimulating activities.

Evaluate the Need and Effectiveness of Recruiting, Retention and Succession Plans in Context of the Generation Gap

It’s true that the differences between generations can make recruiting, retention and succession very difficult. If handled poorly, companies may find themselves hiring short-term employees. They may also find it difficult to retain even the most loyal and senior of these employees. Lastly, company culture might work against various generations especially if it is resistant to change. On the other hand, if companies are able to exploit the advantages associated with these 5 generations, not only will they be able to keep every employee happy, they can increase their profits and keep themselves afloat for literally hundreds of years. In other words, how these matters are handled can mean the difference between a vibrant, enduring company and being one step closer to filing for bankruptcy. This training session will help employees by teaching them how workplaces deal with the generation gap and holding discussions on how they themselves can help on the matter.

Generation Gap Training Summary

The generation gap is often tricky and difficult to solve within the workplace. Even worse, there are currently 5 of these generations that exist within the present time. As such, established companies often have to find innovative ways to not only deal with the problem of succession caused by the retirement of Baby Boomers, but an ever-changing world. This training course is designed to help employers and employees adapt to each generation by exploring the history and reality of the generation gap. It also discusses the relevant philosophical ramifications of our actions. Should we only focus on the merit of employees and simply produce a culture that ignores generations? Do businesses adapt the same way people do throughout reality? These and many other questions will be answered once you book in.

Example Session Delivery

Introduction and Course Overview

The very first part of the day will be with your employees talking about what’s going to occur during the session. We play a small icebreaker to help employees recognize their personal learning objectives for the day.

History in Brief

To start, employees can examine how a generation gap is explained and where it comes from. employees will even discover similarities and differences among themselves.

Finding Common Ground

As persons, we’ve got more in common at work than we may believe. This session will instruct employees how finding things which are in common may be useful when determining the way to approach differences.

Silents, Boomers, Xers, Ys, and Millennials

This session will take a look at common generation definitions within an attempt to understand their history.

Recruiting that Bridges the Gap

In this session, employees will investigate generation specific variables which impact retention and recruiting.

Pre-Assignment Review

This session will review the pre-duty and investigate common generalizations.


In this session, employees will identify targeted means to attract different generations.

The Value of Planning

Employees will learn how succession planning and training can raise an organisation’s sustainability.

Holding on for the Good Times

In this session, employees will take a look in the effect the generation gap has on retention.

Developing Targeted Retention Strategies

Next, employees will learn to utilize the generation gap to their own advantage when developing retention strategies.

Session Wrap Up

At the conclusion of the day, employees are going to have a chance to ask any questions and to review the new tools gained.

Here, employees will figure out some of the reasons why prejudices even arise between both generations and how to communicate between generations more effectively and efficiently. Whether you are young, in your mid-life or later years, this training session will help you learn about the value of exploring perspectives throughout generations. You may also customise this session to cater to your various needs. If you need further assistance, please let us know. We hold training sessions in Gold Coast, Parramatta, Darwin, Adelaide, Sydney, Canberra, Melbourne, Perth and Brisbane.
For more information or a custom training session, please contact our team. We can provide you samples of this session and work to bring you a training package that will suit your main objectives and goals.

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