About Email Communication

Clear & Effective Emailing
Email is becoming one of the major forms of communication in business today. With a large portion of your day taken up replying and creating email messages, is there a quicker, more effective way? This Email Communication Session will help your team to create clearer and more effective emails. We talk about ethics, responsibilities and writing skills to create high performing emails. Group training and workshop options available in Gold Coast, Perth, Melbourne, Darwin, Brisbane, Sydney, Parramatta, Adelaide, Canberra

Emails have a tendency to be overlooked or incorrectly written. We discuss how to attract attention to your writing, how to deliver bad news effectively and also the proper style and format for your emails. A great starting point to advise your staff the procedures and the etiquette of your business emails.

This session is a great session for teams who send both internal and external email messages. Our trainer provides expert advice and case studies to show the effectiveness of the information provided. We can include any templates and examples you wish your staff to follow and within the session, we can have the team create effective emails from non-effective emails.

By providing this training to your team, you also are able to instruct on the format, and style in which you want emails created and sent. Having a uniformed process will have all the outgoing emails with the correct details and information styled in your business requirements. As email can represent your business, our trainer will conduct the session to suit your emailing and training needs.

For more information on this training session and a free custom outline please call 1300 810 725 or contact us here.

How to be specific to get specific results

Learn how to get more action from your emails. We show participants how to receive more results and replies with a few changes. This section will help participants learn how to write an effective email and create a clearer message.

How to bullet points to bring attention to ideas

Attracting attention can be difficult in an email. We demonstrate how to use tools within the font styling to gain more attention to key points and ideas. Learn how to use Bold, CAPS and many other tools to bring attention to your emails.

How to use proper grammar to create a great email

Proper grammar and email writing can go a fair way. Learn how simple mistakes can impact on your email statements. Our trainers here assist with common grammatical errors.

Perception of your writing

Communicating your ideas across to another person can be difficult at times. Even more so on email. Learn how an email can be read several different ways and how to improve on creating the right perception.

How to deliver bad news or ask for payments more effectively

Some people have the gift of the gab. Others are able to word their statements in a persuasive argument. Learn how you can deliver bad news effectively or get more replies from your email communication.

From start to finish: How to write an email including subject lines

Our trainers provide insight into the correct structure of an email and how to correctly fill in all the areas for impact.

How to ask questions in writing

Writing questions can be difficult and may elicit an incorrect response or unwanted information. Participants learn here how to make every question count within their email.

Effectively using different viewpoints (Associating & Dissociating: We, I, Our, Your etc)

What viewpoint should you be writing from? Is it formal or informal? Depending on the context and purpose of the email you may need a different approach. Learn more here about the many styles of writing.

Attachment Etiquette (Zipping your files)

Don’t over attached your files, don’t write a full book in your email. The tips in this section will show you how you can get more from doing less.

Plus much more

Customized to suit your team if you choose this session for a group.

Customised Training Session For Teams (Included No Charge)

Our options for creating more customised, optimal training experiences have just expanded with our new Content Customisation Service. This will allow us to modify content based on both a needs assessment for our trainers to adjust to your employees’ needs on a near-microscopic level and, of course, your insights. With your help, we will modify key parts of the training manual such as workbook style, page number design, how each concept is delivered and even which activities the trainees will take part in. Lastly, we will do this service at no extra cost!

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

You can also personally expand the training programme by having us create your personal training manual. With this service, you have the power to not only tell us where and when you want our trainers, you can even have bilingual training courses made, allowing you to extend the hand of diversity to all of your colleagues. We can also style and add things for you, such as your company logo and colour, as well as research, case studies and other technical data and illustrations for your team’s reading pleasure.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

We all have very busy schedules and it makes it hard to attend a training workshop. But we have the answer! Book an online assisted training session with one of our professional trainers and they will guide you through the learning process in your selected course on a date and at a time of your choosing. Sessions are conducted via online video feed so you can really to the training anywhere and at any time!

Public Workshop at a Venue

Details:

  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included

Details:

  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

Please scroll Horizontally to see course dates:

LocationDate 1Date 2Date 3
Sydney
Level 1, 111 Harrington Street Sydney NSW 2000
Oct 31
1 day course
$495.00
Book Now
Jan 30
1 day course
$495.00
Book Now
Apr 05
1 day course
$495.00
Book Now
Perth
Level1 Cloisters, 863 Hay Street Perth WA 600
Oct 31
1 day course
$495.00
Book Now
Jan 30
1 day course
$495.00
Book Now
Apr 05
1 day course
$495.00
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Brisbane
24/215 Adelaide Street, Brisbane QLD 4000
Oct 31
1 day course
$495.00
Book Now
Jan 30
1 day course
$495.00
Book Now
Apr 05
1 day course
$495.00
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Melbourne
123 Queen Street, Melbourne VIC 3000
Aug 01
1 day course
$495.00
Book Now
Jan 30
1 day course
$495.00
Book Now
Apr 05
1 day course
$495.00
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Adelaide
19 Young Street Adelaide SA 5000
Aug 02
1 day course
$495.00
Book Now
Oct 31
1 day course
$495.00
Book Now
Jan 30
1 day course
$495.00
Book Now
Canberra
4 National Circuit Canberra ACT 2600
Aug 01
1 day course
$495.00
Book Now
Oct 31
1 day course
$495.00
Book Now
Jan 30
1 day course
$495.00
Book Now

Get Information or Quotation For Your Team

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