Diversity Training: Celebrating Within The Workplace
Diversity is a characteristic of society that has persisted for thousands of years. While it’s not put to practice perfectly throughout history, most successful civilisations often relied on the increased manpower and innovation brought about by people of varying cultures, races, religions and perspectives. It is no surprise that the business world equally treasures diversity. After all, to exclude a certain group from your demographic is to lose a direct avenue of profit. Consequently, teams that are able to work through diverse cultures are often the most successful ones. However, new challenges and differences often come with integrating new perspectives and cultures. This training course specifically addresses this particular problem to allow teams to be more successful in the workplace. We also allow combining other training sessions if you want to focus on various other needs. We hold training sessions across Australia including Parramatta, Darwin, Gold Coast, Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane.
Objectives for Diversity in the Workplace Training
The following are just some of the topics discussed:
- Understand what diversity and its related terms mean
“Diversity” as a term has had its meaning evolve throughout history. With it, it has introduced newer terms, particularly those which accurately depict another culture without degrading them. A good employee has to have knowledge of all of these terms, especially if you intend to work across various cultures. Our trainer will also provide interactive activities aimed at discussing the importance of diversity in an ever-globalised world.
- Be aware of how aware you are of diversity and where you can improve
To understand how we can improve our knowledge of diversity, we need to be able to know what our first impressions of diversity are. Is diversity simply a political term or a part of some ideology out there? Is it something more than just a sense of expansiveness? How will this help me in my line of work? We have compiled a list of questions for you to know just how aware you are of the meaning of diversity and which areas of diversity you can improve upon.
- Understand How Changes in the World have Affected You and Your View
“I want a united world.” “Why don’t people just stop fighting?” These are probably some of the things you’ve already thought about at least a few times in your life. Needless to say, it can’t be helped: who we are is influenced by all the things that have happened in years past. Our opinions are highly influenced by ideas that have existed way before we were born, and by conflicts that continue to last in public memory after thousands of years. In other words, who we are is the direct result of the history around us, and these thoughts are our critical attempts of learning about ourselves. Learning more about these events can help us eliminate some of the stereotypes that have also persisted throughout the years, allowing us to become better people in general.
- Be Able to Identify Your Stereotypes
Making generalisations is one of the mind’s many attempts to categorise and organise all possible information around us. Each individual datum is atomic in nature and we are wired to make sense out of everything that our minds take in. Most of the time, the categorisations we make are often correct manifestations of inductive reasoning, but sometimes, we fall short of our intended goal and create fallacies– hasty generalisations– which form the bases for most of these stereotypes. In the business world, making such presumptions can be potentially catastrophic as some businessmen find themselves rejecting a good business deal because of the distrust caused by a stereotype. Therefore, it is important to know what these stereotypes are and arm yourself with the necessary knowledge to thrive in a diverse world.
- Understand what terms are politically correct and which are not, and why
In an ever-changing world, we need to be more precise in our language so as to not offend other people’s sensibilities. This fact is not lost in the business world and is one of the factors which determine whether a business deal goes well or poorly. Words that we once considered harmless and even some terms which we normally use can be construed as degrading or defamatory in the workplace and must be brought to our immediate attention if we are to become great professionals who are not only eloquent and erudite, but also sensible and unprejudiced.
- Be familiar with the four cornerstones of diversity
We’ve all heard of the saying “necessity is the mother of invention,” and nowhere is this more apparent than on the idea of diversity– one of our best inventions as of yet. It has allowed us the opportunity to distinguish ourselves from predators who tend to exclude others and even compete ruthlessly against their own kind. In this regard, one might reasonably ask: “What are diversity’s components?” and “What made diversity necessary?” To that end, our trainer will tell you about its four cornerstones: knowledge, acceptance, understanding and behavior.
- Understand what the pitfalls are relating to diversity and understand how to avoid them
Being a rather fragile aspect of society and workplaces which requires much effort to maintain, diversity is often prone to certain pitfalls that could prevent people from working together and thriving as a team. To prevent these pitfalls, it is necessary to learn what they are, which scenarios trigger them and discuss various ways to mitigate their effects and prevent them from happening.
- Develop a Technique for Dealing with Inappropriate Behavior
Despite all our efforts to maintain a sense of diversity, some people can end up crossing the line using inappropriate and even offensive behaviour. However, dealing with such behaviour can also be quite delicate as one has to take into account the intent, the degree of the behaviour and the damage caused by it. In other words, there are plenty of ways to solve the problem of offensive behaviour. We’ve designed this training session to help you and your team account for such problems and deal with inappropriate behaviour more rationally and effectively.
- Develop a Management Style to Encourage Diversity
Sometimes, introducing innovative ideas in business can only be possible by having an equally-informed management style. How do business leaders use diversity to promote good workplace culture and maintain a steady flow of ideas and profits? How do they even maintain a spirit of unity in a workplace full of different peoples and ideologies? Our trainer will help you answer these questions and more by navigating you through the intricacies of a diversity-oriented management style.
- Know what to do if you or one of your employees feels discriminated against
People often form the basis of their identity based on what they are. Thus, to discriminate them is to degrade that sense of identity and humanity and should never be allowed in the workplace. As a result, our training session is designed to help professionals be on the lookout for signs of possible discrimination, how to deal with them proactively and how to promote a safe, diverse environment for everyone.
- Diversity in the Workplace Training Summary
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. In order for your workplace to succeed, your employees must be able to appreciate and celebrate those differences.
The Outline Example
Introduction and Course Overview
The very first part of the day will probably be receiving to know employees and talking about what’s going to occur during the session. employees will even have a chance to recognize their personal learning objectives.
Employees will start by defining diversity and associated terms, including affirmative action, prejudice, stereotype, and Equal Employment Opportunity.
How Can Diversity Change Me?
This session will help employees identify how a changing world has impacted them. employees will even complete a self-awareness inventory to recognize potential areas for development.
In this session, employees will investigate stereotypes from various angles through a discussion and two group exercises.
Within this age of political correctness, it’s sometimes challenging to stay informed about words which have become inappropriate. We’ll take a peek at some phrases which are considered universally wrong and some fundamental guidelines. We’ll also take a comic look at some phrases which have gone too far.
The Cornerstones of Diversity
Diversity experts Armida Russell, Amy Tolbert, and Frank Wilderman have identified four cornerstones of diversity development. They’re knowledge, recognition, understanding, and behavior. We’ll analyse each basis in detail in this session.
The Way to Discourage Diversity
There are several practices that deter diversity more than they support it. We’ll examine four common errors and the way to avoid them.
The STOP Technique
Diversity specialist Lenora Billings-Harris has developed a four-measure technique you could use whenever a person is acting in an inappropriate manner. It’s called STOP. Employees will acquire information about the technique by means of a discussion and can then practice it in a role play.
Managing for Diversity
With this short discussion, we’ll look at some simple things managers and workers can do to encourage diversity within their workplace.
Coping with Discrimination
To wrap up the day, we’ll discuss the way to handle discrimination for a supervisor and an employee.
Session Wrap Up
At the conclusion of the day, employees are going to have a chance to ask questions and complete an action plan.
If you would like a custom training session, we can create material to suit your training objectives. Contact our team for more information.