Diversity Training: Celebrating Within The Workplace

Diversity is a characteristic of society that has persisted for thousands of years. While it’s not put to practice perfectly throughout history, most successful civilisations often relied on the increased manpower and innovation brought about by people of varying cultures, races, religions and perspectives. It is no surprise that the business world equally treasures diversity. After all, to exclude a certain group from your demographic is to lose a direct avenue of profit. Consequently, teams that are able to work through diverse cultures are often the most successful ones. However, new challenges and differences often come with integrating new perspectives and cultures. This training course specifically addresses this particular problem to allow teams to be more successful in the workplace. We also allow combining other training sessions if you want to focus on various other needs. We hold training sessions across Australia including Parramatta, Darwin, Gold Coast, Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane.

Diversity Training: Celebrating Diversity in the Workplace

Lesson 1

Course Overview

  • Getting To Know
  • About the Workshop
  • Learning Objectives
  • Personal Objectives

Lesson 2

Defining Diversity

  • Defining Diversity and Related Terms

Lesson 3

How Does Diversity Affect Me?

  • How Changing World Cam Affect
  • Self-Awareness Inventory

Lesson 4

Identifying Stereotypes

  • Different Angles of Stereotypes

Lesson 5

Wise Words

  • Universally Incorrect Phrases
  • Basic Guidelines

Lesson 6

The Cornerstones of Diversity

  • Identifying four Cornerstones of Diversity
  • Examine Each Details

Lesson 7

How to Discourage Diversity

  • Four common Mistakes
  • How to Avoid them

Lesson 8

The STOP Technique

  • The Four Steps
  • Role Play

Lesson 9

Managing for Diversity

  • Manager Can Do
  • Employee Can Do

Lesson 10

Dealing with Discrimination

  • What is Discrimination
  • How to Deal Discrimination : Manager
  • How to Deal Discrimination : Employee

Lesson 11

Workshop Wrap-Up

  • Personal Action Plan
  • Recommended Reading List
  • Course Evaluation
  • General Evaluation
  • Final Thoughts
Additional Modules and Sample Sections

Understand what diversity and its related terms mean

“Diversity” as a term has had its meaning evolve throughout history. With it, it has introduced newer terms, particularly those which accurately depict another culture without degrading them. A good employee has to have knowledge of all of these terms, especially if you intend to work across various cultures. Our trainer will also provide interactive activities aimed at discussing the importance of diversity in an ever-globalised world.

Be aware of how aware you are of diversity and where you can improve

To understand how we can improve our knowledge of diversity, we need to be able to know what our first impressions of diversity are. Is diversity simply a political term or a part of some ideology out there? Is it something more than just a sense of expansiveness? How will this help me in my line of work? We have compiled a list of questions for you to know just how aware you are of the meaning of diversity and which areas of diversity you can improve upon.

Understand How Changes in the World have Affected You and Your View

“I want a united world.” “Why don’t people just stop fighting?” These are probably some of the things you’ve already thought about at least a few times in your life. Needless to say, it can’t be helped: who we are is influenced by all the things that have happened in years past. Our opinions are highly influenced by ideas that have existed way before we were born, and by conflicts that continue to last in public memory after thousands of years. In other words, who we are is the direct result of the history around us, and these thoughts are our critical attempts of learning about ourselves. Learning more about these events can help us eliminate some of the stereotypes that have also persisted throughout the years, allowing us to become better people in general.

Be Able to Identify Your Stereotypes

Making generalisations is one of the mind’s many attempts to categorise and organise all possible information around us. Each individual datum is atomic in nature and we are wired to make sense out of everything that our minds take in. Most of the time, the categorisations we make are often correct manifestations of inductive reasoning, but sometimes, we fall short of our intended goal and create fallacies– hasty generalisations– which form the bases for most of these stereotypes. In the business world, making such presumptions can be potentially catastrophic as some businessmen find themselves rejecting a good business deal because of the distrust caused by a stereotype. Therefore, it is important to know what these stereotypes are and arm yourself with the necessary knowledge to thrive in a diverse world.

Understand what terms are politically correct and which are not, and why

In an ever-changing world, we need to be more precise in our language so as to not offend other people’s sensibilities. This fact is not lost in the business world and is one of the factors which determine whether a business deal goes well or poorly. Words that we once considered harmless and even some terms which we normally use can be construed as degrading or defamatory in the workplace and must be brought to our immediate attention if we are to become great professionals who are not only eloquent and erudite, but also sensible and unprejudiced.

Be familiar with the four cornerstones of diversity

We’ve all heard of the saying “necessity is the mother of invention,” and nowhere is this more apparent than on the idea of diversity– one of our best inventions as of yet. It has allowed us the opportunity to distinguish ourselves from predators who tend to exclude others and even compete ruthlessly against their own kind. In this regard, one might reasonably ask: “What are diversity’s components?” and “What made diversity necessary?” To that end, our trainer will tell you about its four cornerstones: knowledge, acceptance, understanding and behavior.

Understand what the pitfalls are relating to diversity and understand how to avoid them

Being a rather fragile aspect of society and workplaces which requires much effort to maintain, diversity is often prone to certain pitfalls that could prevent people from working together and thriving as a team. To prevent these pitfalls, it is necessary to learn what they are, which scenarios trigger them and discuss various ways to mitigate their effects and prevent them from happening.

Develop a Technique for Dealing with Inappropriate Behavior

Despite all our efforts to maintain a sense of diversity, some people can end up crossing the line using inappropriate and even offensive behaviour. However, dealing with such behaviour can also be quite delicate as one has to take into account the intent, the degree of the behaviour and the damage caused by it. In other words, there are plenty of ways to solve the problem of offensive behaviour. We’ve designed this training session to help you and your team account for such problems and deal with inappropriate behaviour more rationally and effectively.

Develop a Management Style to Encourage Diversity

Sometimes, introducing innovative ideas in business can only be possible by having an equally-informed management style. How do business leaders use diversity to promote good workplace culture and maintain a steady flow of ideas and profits? How do they even maintain a spirit of unity in a workplace full of different peoples and ideologies? Our trainer will help you answer these questions and more by navigating you through the intricacies of a diversity-oriented management style.

Know what to do if you or one of your employees feels discriminated against

People often form the basis of their identity based on what they are. Thus, to discriminate them is to degrade that sense of identity and humanity and should never be allowed in the workplace. As a result, our training session is designed to help professionals be on the lookout for signs of possible discrimination, how to deal with them proactively and how to promote a safe, diverse environment for everyone.

Customised Training Session For Teams (Included No Charge)

We have two ways of handing over the proverbial steering wheel to you. The first way is content customisation, wherein you can tell us, without cost, to modify the training manual to your team’s exact needs. We can, for example, select from our library the kinds of activities you want to see, with each activity honing more critical aspects of employees including memory and problem-solving skills among others. We can even modify the aesthetic aspects such as the workbook style and page number design. These modifications will also be anchored on a combination of your input and a needs assessment which will allow us to craft more informed training methods.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

The second method you can employ to take control is by asking us to create your very own training manual for you. You need only state your training objectives and specify which aspects of the workbook require additions including your company’s logo, background colour and even statistical data. We will even add in case studies, research, and even illustrations and graphs to help create a comprehensive training manual. Aside from these, you can also select your own training venue and opt to oversee the creation of bilingual training manuals for your team. Now, you can create your own training book and help propel your team to greatness your way!

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

Can’t make it to a workshop but still want interactive training? Well, an online assisted course may be a perfect fit for you! You select the course, time and date and we organise a trainer to assist you. The session is a 1 on 1 course through your chosen material. All of our trainers are professionals and can assist you with any training related requests and questions you may have throughout the session. An optional extra is having a professional certificate posted to you upon completion of the course.

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

Learn at your own pace with our online self-paced learning courses. Choose from a wide range of different courses and once you receive your logins, you’re ready to go! You can do the training at home, while out or basically anywhere you have a laptop and internet connection! Learn at your own pace and grow your personal development to the next level. Also available is the option for a printed certificate of completion to be posted to you. Book in your self paced session now!

Public Workshop at a Venue


  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included


  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

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