About Conducting Performance Reviews

Performance review is the backbone of any thriving company as it allows for improvement. Here, employees get to know just how effective they are at the workplace and on what areas they need to focus on to become top professionals. Unfortunately, it can also be the most dreadful part for some of them and, when done poorly, it might even lower their morale. As such, businesses that conduct these reviews are expected to put interviewees and employees at ease, making sure that they’re going to get the most constructive critique. This training session focuses on these aspects of the review process as it teaches employees how to read body language and deliver critique more effectively.

All competent employees feel the need to hone their skills for various reasons. Whatever these reasons are, the goal of each company is to make sure that they can always be at their best. One of the greatest mechanisms for companies to reach out to and improve employees on a personal level is through performance reviews. As such, management teams are often expected to communicate the company’s aspirations to their employees and deliver quality feedback. In fact, it would be twice as helpful if they can effectively align the company’s goals with that of their employees. Such a connection would be as what Goethe, the famous German poet, said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Together, there are no problems that an effective management team and a loyal set of employees can’t overcome.

Primarily dedicated to employees and management teams that conduct performance reviews, this course guarantees effectiveness in setting standards for your business. This training session can also be modified to include other skills which you or your team may require. If you need more information on how to do this, please contact us.

The importance of having a performance review process

The first part of this training course will tackle the need for conducting performance reviews. Here, participants will learn the benefits of having excellent performance review mechanisms for the employees, the management, and how it can affect the productivity of any company.

How to work with employees to set performance standards and goals

In any productive company, there must be a clear standard or bar which employees of all ranks should focus on. While these goals are often clear enough as stated in the job description, if these goals are not reiterated or strictly enforced, employees might not feel that these standards should be met. On the other hand, if employees are criticised harshly for not reaching these goals, morale might drop among employees and your company might see a mass exodus of manpower. Therefore, goals should be clearly stated and reinforced in a proper manner. Here, you will learn how to set up goals both for yourself and your team.

Skills in giving feedback, listening, and asking questions

All competitive employees feel the need to hone their abilities and improve their skills. They might want to do so to become great assets for their company or simply to test their abilities and see just how far they can go. To improve, they often rely on substantial and beneficial feedback. However, these employees also have feelings and emotions too, and just giving out feedback without showing that you care for their well-being can be quite detrimental to them. They might become more distant and their performance might lessen as they begin to doubt company culture. As such, this training session will also provide tips on how to construct feedback in a palatable manner, how to listen to employees’ concerns and how to get to the heart of the matter by asking questions professionally.

A proven interview process

Conducting performance reviews often involves having an interview which gives you the opportunities to figure out what concerns most employees have in common and what you can do to adjust to their individual concerns. Employees are also to gain more from interviews as it can bring to light whatever mistakes they may have been doing for that month and what they can do to address them. However, what most management teams don’t know is that there are interview processes which are more effective than others. One such process exists here and we are willing to describe it in meticulous detail.

How to make the performance review legally defensible

Performance reviews can sometimes have legal repercussions especially if they are done incorrectly. Aside from having a mass exodus of employees, companies might also find themselves beset on all sides with legal cases for illegal business practices, one after another. As such, we are here to provide ways not only how to interview and present feedback well, but how to legally defend these methods.

Body Language: Reading the signals

We’ve all heard the saying “action speaks louder than words.” Such a saying is no less true in any performance review. Often, employees who are flustered or shy enough may simply assent to whatever it is you’re saying, but may secretly feel like there’s something wrong with your critique or that your summary of their concerns may have been incorrect or in poor taste. Some of them might even lie so they can get away from what they may consider to be, in polite terms, a “mouthful.” As such, employers need to be on the lookout for these signs and address them on the spot with probing questions. This is why we’ve included a body language lesson geared towards spotting signals most interviewees make. This way, your management will not only be able to see the more obvious concerns, but even hidden ones that may be interfering with your employees’ performance.

How to set expectations and improve future performance

A performance review does not only look for areas of improvement, but reiterates the company’s expectations of its employees by design. These goals can be stated in various ways, but they are always best stated in the most constructive way. As such, you will be taught tips on how to set expectations in the most appropriate, constructive way possible and improve your productivity in the process.

How to work with poor performance

Unfortunately, in any company, employees might underperform due to various circumstances and concerns that companies might be unable to see or do anything about. However, there are ways to mitigate and even help employees put themselves together despite these circumstances, allowing them to feel emotionally motivated and retain optimal performance. As such, we will discuss several ways to work with poor performance in any organisation.

Customised Training Session For Teams (Included No Charge)

Would you like your “Conducting Performance Reviews” training session customised? We can help redesign the material and workbook to suit your industry and business needs. Our team can change modules, images, questions, styling and almost anything else needed to help you connect with your team and objectives. Learn more about our customisation design team and what they can do for you. The service is free.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Creating content to fill your objectives may be one of the best ways to cover objectives that are hard to find. By creating content for your workbook and training needs, you get a session that is designed to work. We can also provide you the material so you can conduct the session in the future. You own the workbook with our courseware creation service and this enables you to feel free in reusing the content, and providing a session that is unique to you. Contact our team for more details and pricing of this service. We are here to help.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

As long as our company has existed, we have lived to serve the needs of our valued clientele through providing online training courses. However, we understand that most of our clients are working adults who no longer have the time to sit in a classroom with a teacher. Hence, we make sure that the online courses we provide are comfortably paced for our clients, and who better to dictate a comfortable pace than the clients themselves? Our clients can take the course any time, and anywhere they deem convenient. Book a course today!

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

Paramount is company of professionals, and our profession is providing online training courses to aspiring individuals and companies that want to reach their full potential in the corporate world. To do that, they have to learn and train in various skill-sets, but if they are in the corporate world, do they really have time to go to class? Paramount addresses that concern by featuring course pacing in the provided courses. Our clients can take the course online wherever or whenever they need to, so their training can be done without pressure.

Public Workshop at a Venue

Details:

  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included

Details:

  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

Please scroll Horizontally to see course dates:

LocationDate 1Date 2Date 3
Sydney
Level 1, 111 Harrington Street Sydney NSW 2000
Sept 20
1 day course
$495.00
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Dec 21
1 day course
$495.00
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Mar 25
1 day course
$495.00
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Perth
Level1 Cloisters, 863 Hay Street Perth WA 600
Sept 20
1 day course
$495.00
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Dec 21
1 day course
$495.00
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Mar 25
1 day course
$495.00
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Brisbane
24/215 Adelaide Street, Brisbane QLD 4000
Sept 20
1 day course
$495.00
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Dec 21
1 day course
$495.00
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Mar 25
1 day course
$495.00
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Melbourne
123 Queen Street, Melbourne VIC 3000
Sept 20
1 day course
$495.00
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Dec 21
1 day course
$495.00
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Mar 25
1 day course
$495.00
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Adelaide
19 Young Street Adelaide SA 5000
Sept 20
1 day course
$495.00
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Dec 21
1 day course
$495.00
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Mar 25
1 day course
$495.00
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Canberra
4 National Circuit Canberra ACT 2600
Sept 20
1 day course
$495.00
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Dec 21
1 day course
$495.00
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Mar 25
1 day course
$495.00
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