About Communication Training

Communication Strategies That Work
In life, proper communication skills are vital in order to be able to get thoughts and ideas across to other people and to avoid misunderstandings. The same holds true for life inside the workplace where communication skills are just as vital to keep organisations operating at effectively and efficiently. Any role in an organisation will benefit greatly from proper communication skills since communication is the key to most issues within the workplace. This communication strategies training session will undoubtedly improve the speed in which your organisation sends, receives, and processes information within the workplace therefore making it possible for you to operate at maximum efficiency.

If you found that this session does not meet your training requirements, or you have specific areas you would like training provided for, please contact our team. We have an abundance of material and create modules also. We would be happy to provide you samples and more advice on how to provide the best training solution for your team. Available in all major cities Gold Coast, Perth, Melbourne, Darwin, Brisbane, Sydney, Parramatta, Adelaide, Canberra

Communication Strategies

Lesson One

Course Overview

You Will devote the first part of the day getting to know participants and discussing what’s going to occur during the workshop. Students will also have an opportunity to identify their personal learning goals.

Lesson Two

Creating Positive Relationships

During This session, participants will explore ten ways to develop positive relationships, including using uplifting messages.

Lesson Three

Growing Self-Awareness

Our Confidence in our ability to express ourselves well and to keep our composure in difficult situations can be an essential asset in the workplace. In this session, participants will complete a self-confidence assessment. Afterward, the group will discuss ways to improve their self-confidence.

Lesson Four

Communication Basics

During This session, you will help participants identify their communication strengths and weaknesses through several reflective exercises.

Lesson Five

Communication Barriers

After A large group case study, participants will work in small groups to discuss barriers to communication. Participants will also complete a brief exercise to help them develop a habit of mindfulness.

Lesson Six

Asking Questions

This Session will examine questioning skills (including open questions, closed questions, and probing) via a lecture and a pairs exercise.

Lesson Seven

Listening Skills

Participants Will work on their listening skills by engaging in two quizzes and several group exercises. We have also provided two assignments for the coach.

Lesson Eight

Body Language

To Start the second day, the trainer will discuss the thought of body language in a lecture. Afterward, participants will complete a small group exercise and a large group exercise to explore the concept further.

Lesson Nine

Communication Styles

This Activity enables participants to take a more objective look at the pros and cons of both sides of different dichotomies related to communication styles.

Lesson Ten

Creating a Favorable Self-Image

During This session, we will examine the things people determine from your appearance. Participants will explore this notion further using the pictures gathered from the pre-assignment. The session will conclude with a self-evaluation exercise.

Lesson Eleven

Frame of Reference

This Session will explore our frame of reference and the assumptions that we make. Participants will also take place in an activity that will strengthen their ability to speak about communication concepts more easily.

Lesson Twelve

Techniques for the Workplace

In This session, participants will learn about two important elements of an effective message: delivery and preparation.

Lesson Thirteen

Assertiveness

How We see ourselves influences the way we interact with others. Through lecture, case studies, and discussion, this session will explore ways that participants can improve their self-image and thereby deal with difficult situations assertively and positively.

Lesson Fourteen

Workshop Wrap-Up

At The end of the day, students will have an opportunity to ask questions and fill out an action plan.

Additional Modules and Sample Sections

Identify common communication problems that may be holding them back

Communication is a vital part of our day to day life. It’s so important that most of the problems that we encounter can, in most cases, be easily avoided by learning to identify and work around common communication problems.

Develop skills in asking questions

Most of the time getting the right information depends only on asking the right questions. In this part of the lesson our highly experienced trainers will instruct you and your team on how to formulate the correct questions and to use them in the correct manner so that you may be able to get the answers you need with little to no time wasted.

Identify what their non-verbal messages are telling others

Body language plays a great role in communicating messages to other people. In fact, the point of your message can sometimes be missed or misunderstood because of the improper use of body language. Here you will learn how to read and properly apply body language in order to avoid miscommunication in the workplace.

Develop skills in listening actively

Because listening is a crucial component of communication, developing your listening skills will help you to greatly minimize misunderstandings and confrontations. Here you and your team will be able to learn and develop the proper listening skills that you will need in order to be able to be able to retain important information and avoid miscommunication in the workplace.

Enhance their ability to handle difficult situations

During difficult situations, it will be necessary for you to carefully think about your communication style as well as the words that you will need to use in order to avoid making a bad situation worse. This can be done much quicker and with much more finesse with the knowledge of the quick fall back advice that our trainers will be able to provide you and your team. This will be able to assist you in buying you time and give you the ability to communicate calmly under pressure.

>Deal with situations assertively

Assertiveness makes you convey your messages more effectively. By learning how to use the right level of assertion, there will be a smaller chance of your messages being disregarded. This means that simply learning how to deal with situations assertively will make it possible for you to communicate more effectively and efficiently.

Customised Training Session For Teams (Included No Charge)

By choosing to customise your material and workbook, you are guaranteed a better fit. You can choose your modules, styling and questions that are inserted into the workbook. We make the feel of your workbook better and focus more on connecting with your audience. Learn more about customisation by contacting one of our friendly team members.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

If you are looking for a great course that fits your training needs completely, one of the only ways of doing this is by creating content. Customised training sessions are good and they are more applicable, however a course that is written with its view in point will always hit the mark with participants. The design, layout and content is written with your team in mind. You can own the content written for you and you are able to train without our facilitators if this is what you are looking for. Either way letting our team develop and build your training session can help take the pressure off and help focus on the more important things. Contact us for pricing and more details.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

We take great pride in rendering fine service to all of our valued customers, particularly in the way of our online training courses. What are these courses, however, without a mentor or assistant? That’s why Paramount makes sure that every client who subscribes to one of our training courses is also provided with a helpful, professional online assistant to guide them on their learning journey. They are intelligent, friendly, and professional trainers who are ready to help where they can to provide the best learning experience possible.

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

All of Paramount’s online courses have their features within the control of the client, even the pace at which the course is taken. Our online courses can be taken entirely at the comfort of client, meaning you can choose to take it whenever or wherever you decide, as long as you have an Internet connection. Provided you subscribe to the course, and you have an Internet connection that is all any client needs to partake of the learning journey only Paramount can provide. Paramount’s courses are ready to serve your training needs!

Public Workshop at a Venue

Details:

  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included

Details:

  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

Please scroll Horizontally to see course dates:

LocationDate 1Date 2Date 3
Sydney
Level 1, 111 Harrington Street Sydney NSW 2000
Aug 01
1 day course
$495.00
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Sept 03
1 day course
$495.00
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Oct 02
1 day course
$495.00
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Perth
Level1 Cloisters, 863 Hay Street Perth WA 600
Aug 01
1 day course
$495
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Sept 03
1 day course
$495
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Oct 02
1 day course
$495
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Brisbane
24/215 Adelaide Street, Brisbane QLD 4000
Aug 01
1 day course
$495.00
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Sept 03
1 day course
$495.00
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Oct 02
1 day course
$495.00
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Melbourne
123 Queen Street, Melbourne VIC 3000
Aug 01
1 day course
$495.00
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Sept 03
1 day course
$495.00
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Oct 01
1 day course
$495.00
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Adelaide
19 Young Street Adelaide SA 5000
Aug 01
1 day course
$495.00
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Sept 03
1 day course
$495.00
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Oct 02
1 day course
$495.00
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Canberra
4 National Circuit Canberra ACT 2600
Aug 01
1 day course
$495.00
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Sept 03
1 day course
$495.00
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Oct 02
1 day course
$495.00
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