About Closing the Sale Training Sessions
Completing the sale is a very rewarding task for any sales professional and by extension, the entire company. For the former, it means a possible crisis has been definitively averted, even more leads, and therefore greater morale in general. For the latter, it means more profits and greater customer numbers or subscribers. With this in mind, it can be said that the possibilities a single sales pitch can offer is limitless. However, it can also be very difficult. After all, professionals have to deal with that chronic fear of the occasional irate customer. Aside from that, they also need to worry about how adapt their very language and explanations to the potential buyers palate, which can be quite difficult due to the many differences between every person. However, there are various ways to not only mitigate the difficulty, but even eliminate these problems in their entirety, allowing both employee and company to enjoy nearly boundless success in the free market. Accordingly, our training course will cover topics such as body language, self-help techniques, questioning techniques and communication strategies. All of these techniques have allowed– and will continue to allow professionals a potent and competitive edge in the free market.
The sales pitch is a rewarding but equally difficult process which requires constant care on the part of employees. It is therefore important to have the best form of training possible on the subject. For this, there’s no need to look any further: we have some of the best trainers available within the industry, ready to teach participants proper communication, self-help techniques, questioning techniques, body language techniques and so much more, to help you and your team become the most competitive, envied and esteemed members of the industry. What’s even better is that we allow for customised training sessions for addressing more specific needs. If you need any further information about our services, please contact us and we’ll be more than happy to assist!
This training and much more available Australia wide in Canberra, Darwin, Perth, Brisbane, Adelaide, Sydney, Melbourne, Parramatta, Gold Coast and more!
There is no doubt that sales professionals fear the customers themselves above all else. The first fear is always about whether or not they’ll like the product; will it be good enough for their taste or not? Will I end up wasting their time? The next, as one may already guess, is the very reaction of the customer: will they yell at me for even approaching them, or will they treat me kindly? Now, these fears are completely normal and to a very huge extent, urgent, as it can affect the performance of sales professionals and make them unable to speak their points coherently, if at all. It is therefore crucial that sales professionals be given knowledge on this particular area first. Once they’ve learned these motivational techniques, they’ll be free to test out the effectiveness of these method. By the end of this training session, they’ll become motivated enough to reel in several customers at a time without fail, fear or worry.
Body language techniques
A crucial part of the sales process involves a much subtler dimension of communication: body language. Body language is usually what the body says in addition to or in place of our vocal chords. Indeed, this much gives the professional crucial insight into another person’s emotional state. When people are agitated, they might resort to folding their arms and closing their body language off, while people who are happy may use calmer gestures such as open palms, direction of their feet and by opening up and relaxing their body language. In the sales process, it is undoubtedly very important to know these things as it can easily mean being able to frame your question in more effective ways or quickly switch tactics once the current technique seems ineffective. Conversely, inability to properly assess a person’s emotional state can easily result in further agitation, particularly in cases where one has to tread lightly. As such, it is very crucial for professionals to learn this particular skill. Our training course will therefore devote time explaining the importance of body language, how to use the right body language to appeal to any customer at any situation, and how to read body language for more dynamic conversations.
Questioning is an important part of the sales pitch as it allows you to gain more insight into the customers’ mood, wants and needs. If anything else, it’s what allows sales professionals outright hints as to whether the customer approves of the product. A mere answer to “what do you need” will allow them to properly assess the situation and shift gears if necessary. However, questions can be quite problematic in terms of how they should be formulated; will they be too offensive if asked? Do they ask for too much? Is it lacking in substance? These and various others are often questions of ultimate substance and form; the combination of which being crucial in order to ensure access to greater amounts of information. It is therefore imperative that participants learn these techniques. Through our interactive sessions, participants will be able to test these techniques and through practice, hone these techniques into sharp and effective tools.
Civilisation has particularly innovated in the area of communication; from creating pseudo-telephones with wires and tin cans, to the superior technology that is the internet, professionals now have even more ways than ever to improve and even break the boundaries of their craft. However, this now poses new problems: a conversation within the internet can seem suspicious and even lacking in emotion. While it’s easier for the professional to talk to customers in the manner they know how, so to do customers have the inclination to yell further, since there’s nothing to be ashamed of when one shouts on the phone and they feel protected by these “Digital Barriers”. It is therefore very important for sales professionals to improve on this front and become capable communicators, able to exert much-needed control over a conversation woo customers into their favour. By the end of this session, participants are guaranteed to smile with the knowledge that they can persuade even the most irate and unreasonable of customers.
Customised Training Session For Teams (Included No Charge)
Our company does not just provide some of the best training courses available; we also boast one of the widest range of customisations for them. If you find a course that you aren’t 100% satisfied with, we would be glad to hear from you so we can customise it to your liking. We pride ourselves on developing useful content and satisfying our customer’s need for a top-notch training course for the company. Book into a Paramount course now and experience the difference!
In-House Customised training benefits:
- Flexible length – You choose the length of the session
- Highly Effective Team/Industry Specific
- Certificate of Completion (Professional Grade)
- Create a Team Building environment
- Cost effective – Group rate discount
- Printed courseware (No need to download or use an App to read)
Creating Content (Contact us for Quotation)
If you ever have a need of a particular course that you can’t find on our website, Paramount will gladly help you by creating the course for you. Our skilled team of writers, editors, and other specialists are always working to produce content for the best training courses in Australia. On your request, our company will create and tailor a training course for you. We assure only the best content in our training courses, and that is a Paramount promise. Enquire now!
Instructor Led Online Available Only
Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST
While we at Paramount love to provide highly interactive and fun training, some might prefer to have complete control over their pacing and avoid the classroom all together. If you’re one of them, then you’re in luck! This is where our online self-paced training options come in. You can start when you are ready and work at your own pace through the material, videos, activities and questions. You’ll get to login quickly, go through the full course and if desired, you can also have a professional printed certificate sent to you on completion of the course.
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