Business Etiquette Training

What exactly is Business Etiquette? Business Etiquette: Gaining that extra edge is definitely a required attribute for good business. Display the basics and not so basics of business etiquette and have your business stand out. Increase professionalism and morale with business etiquette that many fail to deliver. If you have a team that require learning some of the following, this session can be custom designed to suit and bring out the best in your staff. Accessible in all states and territories Gold Coast, Parramatta, Darwin, Adelaide, Sydney, Canberra, Melbourne, Perth, Brisbane Australia Wide!

Business Etiquette

Lesson 1

Getting Started

  • Icebreaker
  • Housekeeping Items
  • Workshop Objectives

Lesson 2

Recognising Etiquette

  • Etiquette Defined
  • The Importance of Business Etiquette

Lesson 3

Networking for Success

  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimising Nervousness
  • Using Business Cards Effectively
  • Remembering Names

Lesson 4

The Meet and Greet

  • The Three-Step Process
  • The Four Levels of Conversation

Lesson 5

The Dining in Style

  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Sticky Situations and Possible Solutions

Lesson 6

Eating Out

  • Ordering in a Restaurant
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping

Lesson 7

Business Email Etiquette

  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips

Lesson 8

Telephone Etiquette

  • Creating an Appropriate Greeting
  • Dealing with Voicemail
  • Cell phone Dos and Don’ts

Lesson 9

The Written Letter

  • Thank You Notes
  • Formal Letters
  • Informal Letters

Lesson 10

Dressing for Success

  • The Meaning of Colours
  • Interpreting Common Dress Codes
  • Deciding What to Wear

Lesson 11

International Etiquette

  • General Rules
  • Important Points
  • Preparation Tips

Lesson 12

Wrapping Up

  • Words From the Wise
  • Lessons Learned
  • Completion Of Action Plans and Evaluations
Additional Modules and Sample Sections

The Elements of a Good Handshake

Would you like to know more about handshakes and how to make your first impression count? We go through the body language and handshake etiquette rules. We also provide additional details on how to counteract the power handshake and other unwanted handshakes that others may provide to you.

How to Manage Business Cards

Business Cards are an important factor in connecting with others. In some cultures the business card can be used as a greeting and is s important as a handshake. Learn more about how to use this aspect within your business dealings.

Tips on Remembering Names

Have you ever met someone who can remember a large amount of information or data? There have been notable characters through history who have impacted others with their ability to remember people’s names. Our trainer will discuss their methods and assist participants to become more effective in remembering people’s names.

Ways to make a good first impression

This part of the session is quite interactive with demonstrations on how to make the first impression count. Learn how to make an impact and help others connect to you quicker with an impressive first point of contact.

The Basics of Dining Etiquette

We discuss how to dine in this small part of the session. Normally for groups who have meetings around the table, this session will help all to learn what to do and what not to do when dining out professionally. This section can be adapted to suit team training.

How to Communicate Properly and Politely

There are additional skills available for participants to advance their existing skills to more advanced areas. We provide a range of techniques to assist individuals to communicate properly and politely.

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Customised Training Session For Teams (Included No Charge)

With a dedicated content customisation team, we are able to adapt the manual, content and delivery to your specific needs. This way you know that the skills, knowledge, discussions and activities will be relevant to your industry and to your team. This service is included in all of our onsite training sessions so make the most of it and have your session fully customised today!

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

Creating your own workbook can be difficult at times. We have a team that have come together to do that very task. We have researchers, designers, developers and professional content writers all ready to create a workbook that hits the targets and goals of your training objectives. Learn more about how you can become the owner of your own workbooks and courseware with out Courseware Creation Service.

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

All of Paramount’s training courses are of the highest quality because of the professional experienced trainers provided with each of them. Anytime a client would like to subscribe to an online training course provided by the company, they will also be provided with a professional course trainer who will help guide their learning experience. We only take the best trainers to supply to our valued clients, and they are always ready to comply with your schedule, no matter when or where you would like your training course, as long as you have an online connection.

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

Our company prides itself in providing top-notch training courses for our clients, but we don’t just provide experts to build these training courses and assist clients as they partake of them. No, we also provide flexibility in the time and place the course can be taken. This is not like regular school, where you have to be in the classroom at a certain time and place. Our training courses are paced by your schedule and time, as long as you decide to start the course online when you are comfortable. Book a course today, and choose when you start to learn!

Public Workshop at a Venue

Details:

  • Time: 9:00 AM – 4:00 PM
  • Small Number of participants per workshop, average 5 people, max 12
  • Lunch and refreshments are included

Details:

  • Pay on Invoice or by Credit Card
  • Professional Grade Certificate of Completion Provided
  • Comprehensive courseware and materials

Please scroll Horizontally to see course dates:

LocationDate 1Date 2Date 3
Sydney
Level 1, 111 Harrington Street Sydney NSW 2000
Aug 13
1 day course
$495.00
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Nov 13
1 day course
$495.00
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Feb 13
1 day course
$495.00
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Perth
Level1 Cloisters, 863 Hay Street Perth WA 600
Aug 13
1 day course
$495.00
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Nov 13
1 day course
$495.00
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Feb 13
1 day course
$495.00
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Brisbane
24/215 Adelaide Street, Brisbane QLD 4000
Aug 13
1 day course
$495.00
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Nov 13
1 day course
$495.00
Book Now
Feb 13
1 day course
$495.00
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Melbourne
123 Queen Street, Melbourne VIC 3000
Aug 13
1 day course
$495.00
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Nov 13
1 day course
$495.00
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Feb 13
1 day course
$495.00
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Adelaide
19 Young Street Adelaide SA 5000
Aug 13
1 day course
$495.00
Book Now
Nov 13
1 day course
$495.00
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Feb 13
1 day course
$495.00
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Canberra
4 National Circuit Canberra ACT 2600
Aug 13
1 day course
$495.00
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Nov 13
1 day course
$495.00
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Feb 13
1 day course
$495.00
Book Now

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