Body Language: The Art Of Reading People
Have you ever wondered what it’s like to actually see through people’s actions? What are they thinking about at the moment? What food do they want to eat right now? Well, surely the latter can be far too difficult to answer, but the former two questions are actually some of the most common questions that appear in any social context, because we love knowing others as much as we love acting in certain ways.
While we can certainly rule out being able to actually hear people speak inside their heads, we can however see some of the more immediate signs, which is to say body language. The implications of such a fact cannot be understated: we can see whether or not this person is being genuine to us, whether or not they can be trusted, but more importantly, we can put constraints on one another based on body language, ensuring that we do not offend each other’s sensibilities whenever we talk to each other.
Body language signs can vary between the typical gesture, the more subtle twitches of the face, and even the normal shrugs of the body; all of which help us gain insight on how we should act towards each other and help create a conducive environment for communication and business. You can learn more about body language through our The Art of Reading People session which is available in Adelaide, Canberra, Sydney, Parramatta, Gold Coast, Perth, Brisbane, Darwin, and Melbourne.
Objectives for the Body Language Training
This session will help our trainers teach employees:
- Understanding Cultural Body Language
One of the most vital skills to be learned in the world of business and communication is how to embrace and address people of varying cultures. Naturally, we are inclined to love one other and treat each other with respect, but there is more to this than just the principle, for it implies a question that continues to pervade the world: how do we treat each other, if we are to treat each other with respect?
What actions must we use to address people of different backgrounds, ethnicities and identities? Do we treat these people the way we treat our families, extended and immediate? Is there anything else that can be done to show that we truly care about these people; that their cultural inclinations and body language are just as important as ours, that mutual cooperation between us is truly possible?
If actions speak louder than words, then surely we need to understand each person’s cultural body language better. Through our body language training, you will be equipped with such knowledge and more.
- Using Questions & VAS (Visual Accessing Signals)
While it is true that we need to speak a certain way in order to be civil to one another, there is more to civility than just one’s words. Imagine yourself talking to a frien. How do you know that your friend has yours or your business’ best interests in mind? Now, such a question may seem absurd if you’ve known such a friend for many years, but what if it’s a stranger, a fellow employee or businessman?
Now, we are not implying that everyone’s your enemy. Far from it; there are more people out there who care about each other than this cynical view can support, but it never hurts to be careful. If nothing else, think about the reverse: how do you act towards others?
Learning to read other people is just as important– and almost synonymous to– knowing yourself, and what better way to learn more than through our body language training?
- Watching the feet for direction
Have you ever seen an animal scamper away with their tail tucked between their legs and leaving a trail of dust and white clouds behind? Only in cartoons certainly, but this comedic tidbit could become just as real for us people. After all, how many times have we stomped our feet after hearing about flights being delayed? You can’t necessarily scamper away after having just paid for your tickets, but the frustration’s enough to make you turn your feet into rocket boosters and just fly to your destination anyway.
Now, imagine this: what if you see someone with their legs crossed? Immediately, that seems a cause for concern: have I angered them? Did something happen? Am I about to see a face swollen with anger as soon as I look upward? Is it something else entirely? We have at least produced 6 questions regarding the feet alone; imagine how many more can be asked– and solved– through our body language training. Who knows, you might find the discussion on feet outstanding.
- Mirroring behavior to speak your clients language
We’ve all talked very formally to others before, and some of us have probably turned it into a fine art, but speaking passionately is not the only way to appease others. We also have to speak their body language. For example, it’s obviously one thing to tell colleagues “we don’t bite,” but let’s say they would certainly find it inappropriate if we throw our fists at them while saying it.
Hyperbolic humor aside, it’s clear that we need to be mindful of our actions as it can mean the difference between getting hired, promoted, or that sweet business deal. All these and other questions can be answered through our body language training.
- Extroverts VS Introverted Body Language
Just as how people are different culturally, people are different in terms of their dispositions and psychological makeup. Unsurprisingly, this is extremely important. After all, one minute you’re voicing your business opinion at the top of your lungs along with an equally vivacious colleague, then you end up watching in horror as another flees, silently demanding silence and time to recharge their social batteries.
Whether you’re at the receiving end of these actions or not, we can all agree that we individuals are considerably more intricate than our social needs would have us believe. We do not just communicate; we communicate smartly and proficiently, such that we can figure out what to say to them to initiate a conversation, to when to say or not say anything. Being able to expertly balance these things allows for fruitful conversations in business and everywhere else.
- Plus Much More
Whether you’re the inquisitive type who loves to absorb as much knowledge as possible, the philosophical type who seeks to know more deeply about how our individual actions reflect the human condition, or the historical buff who wants to know how our cultures have evolved throughout the years, all of you are welcome to book in a body language training session. Our team of experts will explore various questions on how individual actions can relate to social and business contexts, how you can thrive within these contexts and so much more. Please call or email us if you would like more information!
Body Language Training Summary
It is one thing to thrive in life using your own will, but one cannot deny the importance of being able to communicate with other people. It is on the basis of effective communication that you can get that dream job, that you can negotiate your way to a better tomorrow. It can also mean the difference between having a well-organized team with specific tasks and a sense of unity and a broken one.
However, far from being just a training that offers practical solutions in the business world, knowing about others can also give insights about yourself. You may, after all, unconsciously reflect how other people behave in certain situations, and by learning about them, you can find ways to figure out how to be a better person for yourself and for others. The need to know yourself is as important as learning other things and people. After all, as Socrates said, “the un-examined life is not worth living.”
If you would like sessions created to be more sales focused, customer service focused or you have objectives that are not covered here, contact our team for more information on how we can assist you with our custom built training sessions.