About Assertiveness Training

The Assertiveness Skills training session can be custom designed to suit your employees and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details,

This Assertiveness Skills Training is to help teams build cohesiveness, communication level, and assertiveness which in turn creates higher success and results overall. This also increases confidence and assertiveness within an individual leading to better results and higher productivity within the company.

In recent times we have all heard a lot in the media regarding bullying, whether it be at school, work and also home. This session is designed to provide the individuals within your company the tools and knowledge to be able to communicate more effectively and considerately, ensuring that this is not a problem among your staff.

Assertiveness can increase team communication and cooperation. With added assertiveness many teams can come up with new ideas and voice issues that may be arising. Our session is designed around your training needs and time frame requirements. We can also tailor the training session to address any specific issues that may already exist in your workplace.

We create and customise training in Gold Coast, Perth, Melbourne, Darwin, Brisbane, Sydney, Parramatta, Adelaide, Canberra. For more information on this training session and a free custom outline please call 1300 810 725.

Assertiveness and Self-Confidence

Lesson One

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Lesson Two

What Does Self-Confidence Mean to You?

  • What is Assertiveness?
  • What’s Self-Confidence?
  • The Four Styles

Lesson Three

Obstacles to Our Goals

  • Types of Negative Thinking
  • Case Study
  • Personal Application

Lesson Four

Communication Skills

  • Listening and Hearing: They Aren’t the Same Item
  • Asking Questions
  • Body Language

Lesson Five

The Importance of Goal Setting

  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You

Lesson Six

Feeling the Section

  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses

Lesson Seven

Looking the Part

  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count!

Lesson Eight

Sounding the Part

  • It’s the Way You Say It
  • Sounding Confident
  • Using “I” Messages

Lesson Nine

Powerful Presentations

  • What to Do When You’re on the Position
  • Using STAR to Make Your Case

Lesson Ten

Coping Techniques

  • Building Rapport
  • Expressing Disagreement
  • Coming to Consensus

Lesson Eleven

Dealing with Difficult Behavior

  • Dealing with Difficult Situations
  • Key Tactics

Lesson Twelve

Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Conclusion of Action Plans and Evaluations
Additional Modules and Sample Sections

How to communicate assertively

Communicating assertively is a skill that many can learn. No matter your confidence level we provide skills here for even the most timid communicator to become more assertive in their speech capabilities.

How to recognize incorrect attitudes

There are also negative or incorrect attitudes that we learn about. This is so participants can recognize and avoid these ineffective styles.

How to build assertiveness & confidence

We then develop how to build assertiveness and confidence from within. With the use of Neuro Linguistic Programming (NLP) and other methods, we assist participants to build the level of confidence they need to succeed.

Personality Types: Interaction Style

We discuss the 4 interactive personality styles with an activity. All participants are able to learn more about their personality and others within the workplace.

Comfort Zones

Going outside of your comfort zone will help you achieve more and experience more. People who strive to step out slowly end up becoming quite advanced to those who choose not to step out of the comfort zone. We demonstrate to participants how to make the move without overdoing it.

Assertive Body Language

What does your body language say? We provide information in regards to portraying a confident and assertive style when communicating.

Plus much more Designed for Your Team

We can customize this session or create a new one with your own objectives.

Customised Training Session For Teams (Included No Charge)

Content customisation is of Paramount importance! As there are such huge differences not only from business to business and industry to industry, but also the clients that we serve. With this in mind, it is imperative that your session be customised to your needs as we believe a generic course just doesn’t cut it! With options from content customisation all the way to company logo inclusion and colours, we really make it suit you, your team and your business.

In-House Customised training benefits:

  • Flexible length – You choose the length of the session
  • Highly Effective Team/Industry Specific
  • Certificate of Completion (Professional Grade)
  • Create a Team Building environment
  • Cost effective – Group rate discount
  • Printed courseware (No need to download or use an App to read)

Creating Content (Contact us for Quotation)

With such an extensive library of courses, we have training to suit almost everyone. If you however, find that you are in need of something completely unique and new, please don’t hesitate to contact us. Our professional writers and researchers will create an outline, modules, and activities for your session from scratch. For a completely new and unique manual and training, contact us for quotes now!

Instructor Led Online

Download Certificate of Completion $495 inc GST
Printed and Posted Certificate of Completion $515 inc GST

We provide this course as an online assisted course. You provide the date and time, we provide the trainer and material. Great for regional business or employees that are at multiple premises. The benefits of booking an online assisted or instructed led training session is you don’t have to wait for a specific date or course to come up. Book your session now!

Online Self Paced

Download Certificate of Completion $69 Inc GST
Printed and Posted Certificate of Completion $89 Inc GST

Online self paced training with a pre-recorded trainer. You can pause the couse at any stage. It is self paced and interactive. This option is cost effective and available so you can learn at anytime of the day. Logins are provided straight away and you can choose a Printed Certificate option where we post you a Professional Grade Certificate. Book your online self paced session now!

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Get Information or Quotation For Your Team

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