Assertiveness Training

Becoming Assertive

The Assertiveness Skills training session can be custom designed to suit your employees and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details,

This Assertiveness Skills Training is to help teams build cohesiveness, communication level, and assertiveness which in turn creates higher success and results overall. This also increases confidence and assertiveness within an individual leading to better results and higher productivity within the company.

In recent times we have all heard a lot in the media regarding bullying, whether it be at school, work and also home. This session is designed to provide the individuals within your company the tools and knowledge to be able to communicate more effectively and considerately, ensuring that this is not a problem among your staff.

Objectives for the Assertiveness Training

This session will help you train employees:

How to communicate assertively

Communicating assertively is a skill that many can learn. No matter your confidence level we provide skills here for even the most timid communicator to become more assertive in their speech capabilities.

How to recognize incorrect attitudes

There are also negative or incorrect attitudes that we learn about. This is so participants can recognize and avoid these ineffective styles.

How to build assertiveness & confidence

We then develop how to build assertiveness and confidence from within. With the use of Neuro Linguistic Programming (NLP) and other methods, we assist participants to build the level of confidence they need to succeed.

Personality Types: Interaction Style

We discuss the 4 interactive personality styles with an activity. All participants are able to learn more about their personality and others within the workplace.

Comfort Zones

Going outside of your comfort zone will help you achieve more and experience more. People who strive to step out slowly end up becoming quite advanced to those who choose not to step out of the comfort zone. We demonstrate to participants how to make the move without overdoing it.

Assertive Body Language

What does your body language say? We provide information in regards to portraying a confident and assertive style when communicating.

Plus much more Designed for Your Team

We can customize this session or create a new one with your own objectives.

More information on the course outline

Stress Inventory

As a pre-assignment, participants were requested to finish a stress inventory. We will discuss the evaluation in general in this session.

Building Your Self-Esteem

During this session, we will lead a discussion around two key questions: Just what does self-esteem mean? And, what are some of the things which influence our self-esteem?


During this session, participants will brainstorm things that develop a negative impression as well as a favorable impression. Participants may also identify an action item to alter in the next 21 days.

Fake it ’til You Make

It sometimes we must put on a brave front even if we do not feel like it. During this session we will discuss precisely when it is proper and the way to do this.

Increasing Our Self-Esteem

So far we’ve looked at external things that influence someone’s self-esteem. Now we will focus on the internal factors; the things that we think about ourselves.

Self Confidence

During this session, we will discuss seven simple ways to increase your confidence.

The Power of Thoughts

Through a case study, little demonstrations, along with exercises, participants will explore how ideas can affect an individual’s self-esteem.

Wipe Out

Stress is very distressing, although everyone stresses, it cannot be good for your health. We will discuss four techniques that participants can use to handle stress.

Ask for Whatever You Want

Asking for something can be tough, particularly if you don’t feel confident. This session will discuss four ways to ask for what you need. Participants will apply the knowledge to a case study.


The way we view the windows through which we see the world can help or hinder our communication with others. During this session, participants will identify their windows. Subsequently, through a big group discussion, they’ll identify whether those windows are a positive or negative effect.

Linking with the author of How to Win Friends and Influence People

People Dale Carnegie, gave us several significant principles to contemplate and to integrate into our own lives to help us better connect with our fellow humans. We will discuss seven of his principles in this session.

Behaviour Cost-Benefit Analysis

To sum up what participants have learned, they will be asked to take a look at the behaviors they would like to change as well as the possible costs and benefits of these changes.

Assertiveness Skills Training Summary

Assertiveness can increase team communication and cooperation. With added assertiveness many teams can come up with new ideas and voice issues that may be arising. Our session is designed around your training needs and time frame requirements. We can also tailor the training session to address any specific issues that may already exist in your workplace.

We create and customize training in Gold Coast, Perth, Melbourne, Darwin, Brisbane, Sydney, Parramatta, Adelaide, Canberra. For more information on this training session and a free custom outline please call 1300 810 725.

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