Knowing The Right Thing To Say
Knowing and Saying the Right Thing
by Roy Mackey
Being part of a company is a social experience, like a lot of other things in life. Family, friends, and co-workers constantly communicate with me, and the same is probably true for anyone else with their own family, friends, and co-workers. Whenever we talk, we’re passing on information, sharing knowledge, or telling someone something. If we’re not giving information, we are probably asking for it. One of the primary tricks to becoming a great communicator is knowing what information you can say, and how you should say it. I learned this from the Knowledge Management training seminar. It was a great help in understanding critical parts of information that we all unconsciously use, but do not quite fully understand. The course teaches those who enrol in it all about how information works, how it flows, how it affects those who receive and possess it and those who don’t, and how to properly manage that informational flow for the best results. It’s all about how to communicate information properly to people in work, at home, and out with the friends.
If managing knowledge seems important when it comes to your family and friends, imagine how important it must be in the workplace. Bad information flow can completely wreck any system or any business. A good example I remember from my training is how we treat secrets in general. All people have their secrets, good and bad, scandalous and innocent. However, secrets can eat us up from the inside, and sometimes, it’s necessary to share it with someone we can trust to keep it. I learned how important it is when someone trusts someone else with a secret. Knowledge is power, and being entrusted with a secret is being given more power. It is knowledge that someone is requested to curate, to keep, to protect. However, knowledge being power means it can’t be shared with just anybody. Good knowledge management and information, and subsequently, good communication, would come from understanding the knowledge that I was provided. When I understood the knowledge I was provided, and its implications, it was much easier to communicate with the people in my life.
When I booked the course, I received plenty of benefits. One of them was the custom course material, from the reference books to the course activity booklets. They were personally tailored to my instructions, so I understood the words that they used to teach me with much easier. It made learning in the course so much more fun, and much easier to swallow. I got the benefit of learning something that I knew was going to be extremely relevant to my personal and work life, and I got to have fun doing it because I got to do it my way. Another of the great benefits I got from the course was the good training I received, granted by professional trainers and expert educators. The course even benefitted me by having personal and business value.
That’s another one of the great benefits of this course. It teaches discernment when it comes to knowing which people should receive certain bits of information. It teaches management of information so people who take it learn how to get the best relationships with the people in their life. It does a lot for personal development by teaching how to know what you should tell others, and what you shouldn’t. It benefitted me greatly in the way of understanding whom among my family, friends and co-workers I should be open with in sharing information, and whom I should not be open with. In a nutshell, it helps you tell which of the people in your life are chatterboxes, which of them are safe secret keepers, and which of them don’t need the information you considered sharing with them.
Proper managing skills when it comes to informational flow proved to be a great help to me at work too. It helped me realise which of my co-workers needed to get which information, and when. It really helped me improve my efficiency, and passively improve the efficiency of those around me in the workplace. When I learned how information flowed, the course also taught me where information was supposed to flow in the workplace. I don’t need to tell the guy next to me, for example, that I’m planning to go to lunch at the nearby McDonald’s. I do need to tell my supervisor though, not just because I need permission to leave the office, but also so my supervisor knows where I currently am when I’m not at my desk. Because my supervisor knows I’m at lunch, that information will serve to inform and improve his next decision.
This course has special benefits for people who aim to be better at communication. I would say that it is a must-have for people who struggle with trust issues, or aim to improve their results with communicating with the people around them. It will help to clear out any vagueness about who can and can’t be trusted with some information in your family, in your circle of friends, and at your work, while simultaneously making it easier to structure conversations for more pleasant results for everyone. It helps those who enrol in this course value information and learn how to make the most out of it.
If you’re interested in learning how to communicate better, and how to pick up and manage information to get to your dreams, this course is probably for you. Even if you leave out anything about communicating better, aspirations and ambitions, it is still a handy course to learn from if you need to learn how to tell whether to share information or not. In today’s world, information is more powerful than ever, and managing it properly can make or break anyone. I know I wouldn’t want the wrong people to have certain information about me, and I would want to make sure that I’m sharing it with the right people. You too can learn how to share information right today with this training course!