Customer Service Training Tucki Tucki

Customised Customer Service Training For Tucki Tucki

As the first line of contact with customers, service agents can influence customer perceptions and ensure their satisfaction and loyalty.
Engage your team with customer service training that is easy to implement and simple to use.
Our extensive customer service training courses are designed to help your employees respond to clients’ needs.
This course is fantastic for call centers wanting to keep abreast of the most recent thinking in relationship building in addition to individuals who face the client on a daily basis.

The Outline:

  • Apply the basic aspects of customer service in a business
  • Communication Skills
  • Develop strategies to obtain client feedback for enhancing the provision of products and services
  • Handling customer enquiries
  • How to Offer customer service over the phone
  • Know how to defuse situations with customers and to handle tough situations
  • Recognise every customer touch point is a ‘moment of truth’
  • The value of a Vision Statement
  • What customer service is

About This Customer Service Training Session

A customer service program formalises the level of customer service you aim to provide, and what practical things you will do to achieve this.
Our focus is on you, and we’ll provide a customer service training workshop that’s exactly what your company needs. Professional, certified instructors with extensive experience in the service sector teach the classes.
We can adapted to your precise requirements and the examples used can be quite specific to your organisation.

Contact us today for a customised quote for your Tucki Tucki business.