Customised Customer Service Training For Trafalgar South Area
Better customer care may be that difference causing clients to choose you over other suppliers offering the very same products or services.
If you’re looking to provide exceptional, outstanding service then this course is excellent for all staff who deal with external and internal clients.
The benefits of good customer service are endless.
This course covers essential topics in providing quality client service.
- 5 ways to reduce costly mistakes
- Dealing with clients in person
- Easier management of staff and customer issues due to increased satisfaction of staff and customers
- How Good Am I at providing Customer Service? Questionnaire
- How to see your business through the eyes of the customer
- Make decisions to overcome problems and adapt customer services
- Seek ways to continuously improve
- The secrets to great rapport with customers and partners
- What does great service look like and feel like?
About This Customer Service Training Session
As you discuss the many skills and techniques, you will draw from your own personal and varied experiences to share elements of reward and challenge. Consider this course as a re-energizing time to build and expand from where you are now.
If you don’t find what you are looking for, we can make it for you.
The customer service training is either a full or half-day customer support workshop focussed on the crucial role people play in building customer loyalty and creating positive service experiences.
This training session is designed for groups such as sales, marketing, telesales and customer service groups seeking to improve the customer experience throughout the customer journey.
Training sessions customised to match the Trafalgar South local area and business.