Customer Service Training Condamine Farms

Condamine Farms Customer Service Training

Clients are the lifeblood of any enterprise. Yet it is surprising how few people and organisations have mastered providing consistent service excellence.
Engage your team with customer service training that’s simple to implement and simple to use.
Numerous customer service skills are needed to be able to give customer service that really satisfies customers.
What is happening on the inside of your organization is felt on the outside by your clients.

The Outline:

  • Apply critical communication skills
  • Produce a reputation for reliability by fulfilling their promises to customers
  • Developed skills in engaging with customers and handling their enquiries effectively
  • Group discussion, demonstration, exercise with team review
  • How to Offer customer service over the phone
  • Make customer service a team strategy
  • Recognise and reward staff behavior that you want repeated.
  • The power of using names, with 5 simple tips to remember them
  • Why finding new customers costs five to seven times more

About This Customer Service Training Session

As you discuss the various skills and techniques, you may draw from your own personal and varied experiences to share elements of reward and challenge. Consider this class as a re-energizing time to construct and expand from where you are now.
Loyal customers tell others and advertise the benefits of your services and products.
Schedule the training when it is convenient for your employees.
We can adapted to your specific requirements and the examples used can be very specific to your organisation.

On the lookout for interactive and transformational Customer Service Training for staff in your workplace? Contact us to discuss how we can help spark your team’s performance.