Customer Service Training Coffee Camp

Customised Customer Service Training For Coffee Camp Area

An engaging customer service training class to develop and fine-tune customer service skills, with half-day or time-management training options available.
Engage your team with customer service training that’s easy to implement and easy to use.
Inspire Your Company with a WOW Client Service Philosophy!
The level of service offered to each and every client frequently makes the difference between whether or not a brand succeeds or fails.

The Outline:

  • Assess customer needs and provide constructive information to promote the improvement of customer service delivery
  • Capture suggestions for improvement from customers
  • Develop strategies for creating engaged employees and satisfied customers in whatever business units you handle.
  • How to avoid making a poor phone impression
  • Individual and group exercises, facilitated group discussion
  • Obtain customer feedback to continuously refine a customer service program
  • Stepping into your customers shoes
  • Know who your customers are, what they need and what they anticipate
  • Using body language to your advantage

About This Customer Service Training Session

An important part of the training is to provide solutions to meet those needs and expectations through consistent and positively reinforced training.
Learn the fundamentals of customer service, with ideas on the best way best to provide excellent customer support to improve your bottom line.
Simply put, the higher quality customer service you provide, the higher degree of customer satisfaction you will enjoy, and that will translate into repeat business and more earnings.
With a selection of training options, have a look at some of the most popular topics or have us design something special for you.

If you’re located in Coffee Camp and need a customised training session for your team, Please contact us.