Customised Customer Service Training For Carbunup River
Customer service is carefully and deliberately designed to match your business — not by doing different things, instead by doing the same things differently.
Good customer service is an essential component of any successful enterprise. Not only will your clients feel great about doing business with you, you can strengthen your organization reputation and opening up chances for repeat business.
Most successful businesses and businesses take customer support very seriously.
This in house customer service skills course is aimed at creating service skills, including tackling the more difficult situations.
- 12 poor listening habits and how to prevent them
- Building and maintaining rapport
- Define what great customer service is for yourself and others.
- Defining Customer Service
- How to build good will
- Identifying the nature of customer complaints
- Practised how to turn customer service disappointment into a positive experience
- Record customer service standards and link them back to business goals.
- The 3 Principles of superior customer support
- What your customers, want, need and expect
About This Customer Service Training Session
All of our programs can be customized to meet your specific needs.
Our focus is on you, and we’ll provide a customer service training workshop that is just what your business needs. Professional, certified instructors with extensive experience in the service industry teach the classes.
Throughout the program, you will receive training that takes you in the principles of customer care through to providing quality customer feedback and customer satisfaction as a way of improving and possibly growing your business.
This session is created for business located in Carbunup River.