Customer Service Training Camperdown

Customised Customer Service Training In Camperdown

Delivering first-class support is a successful strategy for everybody.
If you’re looking to offer exceptional, outstanding service then this course is ideal for all employees who deal with external and internal clients.
Our customer service skills training is specifically designed to develop the participants skills and behaviours to offer exceptional customer care.
The level of service provided to each and every client frequently makes the difference between whether a brand succeeds or fails.

The Outline:

  • Accepting responsibility outside your area
  • Communication Skills
  • Delight the Customer by Exceeding their Expectations
  • Establishing customer needs and responding to requests
  • Identify methods of promoting your organisation and fostering business
  • Professional Telephone Techniques and Courtesy
  • Remember to use ‘please’ and ‘thank-you’ and offer world-class courtesy
  • Things we inform customers and things we do not
  • What distinguishes us from our competitors?

About This Customer Service Training Session

An excellent course suitable for all staff and management. Our courses can be tailored to meet the demands of every business when dealing with both internal and external customers, regardless of industry or the size of your business.
Our customer service training is always aligned to the most frequent method of communication used to connect with your customers e.g. face to face, telephone, email.
Provides the high-quality training needed to meet the high standards expected by your client. This session is for Customer service representatives, sales professionals, sales and customer service supervisors and managers, marketing professionals and managers, front line employees, anyone and everyone who comes into contact with clients!

Customer Service Training are offered for individuals in all major cities, customised training onsite is available in Camperdown.