Butchers Ridge Customer Service Training
Customer Service Training will provide your whole team with the knowledge and skills necessary to constantly exceeded guest expectations.
Engage your team with customer service training that is easy to implement and simple to use.
In this customer service training course, participants learn the crucial skills necessary to provide exceptional customer service through real world exercises and group activities.
Whether your staff members come into contact with customers face-to-face, on the phone, or through email and chat support programmes, customer service training will make a difference.
- Actively look for ways to go the extra mile and exceed customer expectations
- Communicate effectively with your clients via email, telephone, and in person.
- Dealing with difficult, overbearing Clients
- Handling customer enquiries
- Individual and group exercises, facilitated group discussion
- Listened efficiently, asked questions and summarised to respond fully to a client request
- Relationship triangle trust and loyalty
- Know who your customers are, what they need and what they expect
- What is Customer Service?
About This Customer Service Training Session
An excellent course suitable for all staff and management. Our courses can be tailored to meet the demands of every business when dealing with both internal and external customers, regardless of industry or the size of your enterprise.
If you’re in a customer focused role or you handle a client service team, this course is ideal as it will better help you deliver high quality service to customers and clients.
Target audience is Client Service representatives.
This training session is designed for groups such as sales, marketing, telesales and customer service teams looking to enhance the customer experience throughout the customer journey.
Providing customised Customer Service Training to your neighborhood Butchers Ridge area.