Customer Service Training For Burramine South Area
Delivering first-class service is a successful strategy for everyone.
If you’re searching to provide exceptional, outstanding service then this program is excellent for all staff who deal with external and internal customers.
Our customer services class is ideally suited to those already working in a customer service capacity, or considering exploring a new career area.
This short course provides you with practical skills, knowledge and strategies.
- Ask key staff what they already do to give good customer service.
- Customer contact model and support criteria
- Effective Methods for building customer loyalty
- How to identify and address the needs of your clients
- Describe the key elements of customer service excellence
- Raise the bar on customer service and marketing strategies
- React to a criticism as an opportunity for service recovery and to improve systems
- Service recovery
- The 3 Principles of superior customer service
- What your clients, desire, need and anticipate
About This Customer Service Training Session
Establishing a successful customer service program in your business demands commitment from yourself and your own staff.
Our focus is on you, and we’ll deliver a customer service training workshop that’s just what your company needs.
This Customer Service Training Course is for professionals who wish to make a significant contribution to their company’s image or bottom line and create their own lives easier by always providing exceptional customer service to both internal and external customers.
We can customise the program so it’s contextualised to suit you and your workplace needs.
Providing local training options to your Burramine South business.