Customer Service Training Bauhinia

Customised Customer Service Training For Bauhinia

Better customer care may be that difference causing clients to choose you over other providers offering the very same products or services.
Discover what it means to provide truly outstanding customer service, together with the value of customer excellence to the modern business.
Most successful businesses and companies take customer service very seriously.
With such a tough competition, the only way to differentiate yourself from other businesses is to go out of your way to help your customers and supply a superb customer service.

The Outline:

  • Accepting responsibility outside your area
  • Dealing with anger and whining customers
  • Develop the skills and practices which are essential elements of a customer service focused manager.
  • How to avoid making a poor phone impression
  • How to see your organization through the eyes of the customer
  • Listening fully and with focus
  • Seek post-sale feedback from customers.
  • Taking ownership of problems
  • What customer service is

About This Customer Service Training Session

An fantastic course suitable for all management and staff. Our courses can be tailored to fit the requirements of every business when dealing with both internal and external customers, irrespective of industry or the size of your business.
Our Customer Service class will engage, instruct and equip your team members with the skills required for frequently tough customer service based roles.
This course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support functions to build, maintain, and increase a loyal customer base.
Whether you need a public class or a group session in your offices, we can supply what you want at a price that will guarantee a great return on your investment.

For more information on this Bauhinia Client Service Training session contact us.