Customer Service Training For Bathampton Area
An engaging customer service training class to develop and fine-tune customer service skills, with half-day or one-day training options available.
Discover what it means to provide truly outstanding customer service, along with the value of customer excellence into the modern business. In order to stand out in today’s business environment, an individual cannot hope to get by just meeting customer expectations.
This workshop will provide you the skills to provide a level of customer service that sets your organisation apart. You will learn methods to attract, connect with and retain customers in a competitive market, including how to turn complaints into opportunities.
- Advance a customer support program from a basic to advanced degree
- Demonstrate flexible ways of dealing with difficult clients
- Have standard ways to solve common customer problems
- Identify what your organisation must provide customers
- Lessens stress by providing skills to de-escalate challenging situations
- Reward customers with a customer loyalty program.
- The lifetime value of existing customers
- Using body language to your advantage
About This Customer Service Training Session
An important aspect of the training is to offer solutions to meet those needs and expectations through consistent and positively reinforced training.
Learn the principles of customer service, with ideas on the best way best to provide excellent customer support to improve your bottom line.
Target audience is Customer Service agents.
We’ve got a great deal of great customer service training courses that will be a great fit for you and your staff.
The training is created for local companies within the Bathampton area.