Barron Gorge Local Customer Service Training
An engaging customer service training class to develop and fine-tune customer service skills, with half-day or time-management training options available.
Have you got well-developed skills and a broad knowledge of customer service plans?
Some of the best organizations understand one of the keys is incorporating a strong customer service philosophy embraced by each and every person.
See the skills necessary to provide excellent customer service to internal and external customers.
- Attitudinal Issues
- Dealing with customers in person
- Easy methods for crystal-clear, positive communications
- How to build good will
- Identify ways to establish links between excellence in customer service and your business practices and policies.
- Listened effectively, asked questions and summarised to respond fully to a customer request
- Reward customers with a customer loyalty program.
- Teaches skills for handling difficult, abusive and high maintenance customers.
- Ways to create a winning first impression
About This Customer Service Training Session
Ideal for team members at all levels that are wanting to develop their customer service and communication skills for working with internal and external customers.
Learn the fundamentals of customer service, with ideas on how to provide excellent customer support to improve your bottom line.
Satisfied customers are loyal customers.
We can customise the program so it’s contextualised to suit you and your workplace needs.
On the lookout for interactive and transformational Customer Service Training for staff in your workplace? Contact us to discuss how we can help ignite your team’s performance.