Customer Service Training Baringhup West

Customised Customer Service Training In Baringhup West

Searching for customer service training classes?
Feedback from workshop participants tells us that they can immediately use their new skills to their workplace the next day.
Learn new technologies for communications using Neuro Linguistic Programming to improve your customer service skills.
This program provides supervisors with the tools to build a customer centric organisation utilizing the most up to date customer service strategies for sustaining and building a culture of service excellence.

The Outline:

  • Ask key employees what they already do to give good customer service.
  • Communicate and collaborate with customers utilising efficient communication processes
  • Develop effective interpersonal communication and problem-solving skills
  • How to identify and address the needs of your customers
  • Individual and group exercises, facilitated group discussion
  • Manage stressful situations with customers face-to-face and over the telephone
  • Review customer satisfaction using verifiable data
  • The secrets to great rapport with customers and associates
  • Using body language to your advantage

About This Customer Service Training Session

Exploring all customer touch points and focusing on professional communication, this course will not just help you manage, monitor and report on the effectiveness of your service to clients, but handle customer complaints in a professional manner.
Learn the principles of customer service, with ideas on how best to provide excellent customer support to boost your bottom line.
Provides the high-quality training needed to meet the high standards expected by your client.
We’ve got a great deal of terrific customer service training courses which will be a great match for you and your team.

Local Baringhup West Customer Service Training available for teams.