Customer Service Training Barfold

Customer Service Training In Barfold

Delivering first-class service is a successful strategy for everybody.
Discover what it means to provide truly outstanding customer service, together with the value of customer excellence to the modern business enterprise.
Learn how to create an wonderful customer experience.
This program provides skills and tools to create memorable service experiences leading to customer loyalty and productive customer centric organisations.

The Outline:

  • Always welcome a customer with friendliness and a willingness to serve
  • Dealing with customers in person
  • Deliver tangible results through saved referrals and business
  • Explaining technical information to non technical customers
  • Identify ways to establish links between excellence in customer support and your business practices and policies.
  • Placing yourself in the customer’s shoes
  • Review recruitment practices to ensure you employ the right front-line staff.
  • The secrets to great rapport with customers and associates
  • Using body language to your advantage

About This Customer Service Training Session

Ideal for staff members at all levels that are wanting to develop their customer service and communication skills for working with internal and external clients.
If you’re in a customer focused role or you handle a client support team, this program is perfect as it will better help you provide high quality service to clients and clients.
This class focuses on analysing needs, priorities and problem diagnoses in the delivery of service to customers.
Throughout the program, you will receive training that takes you from the fundamentals of customer care through to providing quality customer feedback and customer satisfaction as a way of improving and possibly growing your business.

To find out more on this Barfold Customer Service Training session contact us.