Customer Service Training Barberton

Barberton Customised Customer Service Training

Trying to find customer service training classes?
Feedback from workshop participants tells us that they can immediately use their new skills to their office the following day.
Our Customer Service experts can assist by sharing the lessons we’ve learned during our history and show how establishing core values can help companies meet their goals.
The level of service provided to each and every client often makes the difference between whether or not a brand succeeds or fails.

The Outline:

  • 3 simple rules for answering another person’s phone
  • Builds your flexibility for different scenarios through heightened communication skills
  • Defining good customer service
  • The Way to exceed customer expectations
  • Know how to contribute to and create a customer service culture
  • Placing yourself in the customer’s shoes
  • Responsiveness — how can we improve
  • The secrets to good rapport with customers and associates
  • Use verifiable data while maintaining reporting procedures to compare changes in customer satisfaction

About This Customer Service Training Session

All of our programs can be customized to satisfy your specific needs.
If you are in a customer focused role or you manage a customer service group, this program is ideal as it will better help you provide high quality service to customers and clients.
This Customer Service Training Course is for professionals who want to make a substantial contribution to their company’s image or bottom line and create their own lives simpler by consistently providing exceptional customer service to both external and internal clients. This session is for Customer service representatives, sales professionals, sales and customer service supervisors and managers, marketing professionals and managers, front line workers, anyone and everyone who comes into contact with clients!

Your Customer Service Training can be customised to suit the local Barberton area for those who have a team.