Customer Service Training In Baerami Creek
Searching for customer service training courses?Developed and presented by customer support experts, this seminar teaches ways to work easily with others and create a more pleasant environment.
Individuals who interact directly with a client needs to have a skillset and mindset to meet or exceed a client’s expectations.
This lively and interactive, course has been designed to help individuals acquire skills and knowledge necessary for creating memorable service encounters leading to customer loyalty.
- Body language skills
- Confidently handle unhappy customers and produce a solution-centric approach to complaints.
- Deliver tangible results through stored business and referrals
- How to Deal with the inherent frustrations of heavy client contact
- How to resurrect lost customers
- Prioritizing customer projects to keep both the important and the urgent moving forward
- Sharing our personal experiences of good and bad service
- The advantages and disadvantages of telephone communication
- Why finding new clients costs five to seven times more
About This Customer Service Training Session
Customer service training programs improve the customer service skills and abilities of your employees and equip them with the customer support tools mentioned previously.
Learn the principles of customer service, with ideas on the best way to provide excellent customer support to boost your bottom line.
This comprehensive customer service Course will provide you with a chance to explore your duties to the clients service function in your organisation.
We can customise the program so it is contextualised to suit you and your workplace requirements.
If you would like to book a session for your team in Baerami Creek please let us know.