Customised Customer Service Training For Baan Baa
Customer service is carefully and deliberately designed to suit your business — not by doing different things, rather by doing the exact things differently.
If you’re in a customer focused role or you handle a client support group, this course is perfect as it will better enable you to deliver high quality service to clients and clients.
Our customer service skills training is specifically designed to develop the participants skills and behaviours to offer exceptional customer care.
This course is suited to anyone who wants to maximise their opportunities to build exceptional internal or external client relationships.
- Adopted a consistent, professional style when talking with customers
- Builds your versatility for different situations through heightened communication skills
- Easier management of staff and customer issues due to enhanced management skills and increased satisfaction of employees and clients
- Have standard ways to resolve common customer problems
- Identify the needs and priorities of the organisation in providing services to clients
- Personal presentation tips
- Remember to use ‘please’ and ‘thank-you’ and offer world-class courtesy
- Understand each customer is worth the sum total of all transactions over time
- Why the choices you make with each client contact are so significant
About This Customer Service Training Session
As you discuss the various skills and techniques, you will draw from your own personal and varied experiences to discuss elements of challenge and reward. Consider this course as a re-energizing time to construct and expand from where you are now.
If you’re in a customer focused role or you manage a client support group, this course is ideal as it will better enable you to provide high quality service to customers and clients.
The course ensures that the students can transfer these skills to the job and thereby provides a significant return on the training investment for the organization.
Whether you need a public class or a group session at your offices, we can provide exactly what you want at a price that will guarantee a wonderful return on your investment.
Contact us now to find out more on running a Customer Service Training in Baan Baa.