Customer Service Training Amelup

Customer Service Training In Amelup

Customers are the lifeblood of any business. Yet it’s surprising how few people and organisations have mastered providing consistent service excellence.
Feedback from workshop participants tells us that they could immediately use their new skills to their office the following day.
Inspire Your Business with a WOW Customer Service Philosophy!
The level of service offered to each and every customer often makes the difference between whether or not a brand fails or succeeds.

The Outline:

  • Answer the phone in a standard way and with a grin
  • Complaint handling practice
  • Delivering bad news to clients in a professional way
  • How to identify and address the needs of your customers
  • How using excellent customer service can create return business
  • Raise the bar on customer service and marketing strategies
  • React to a complaint as an opportunity for service recovery and to improve systems
  • Strategies for contending with rude or abusive callers
  • The 3 Principles of superior customer support
  • Ways to make a winning first impression

About This Customer Service Training Session

Good customer service is an essential component of any successful enterprise. Not only will your clients feel great about doing business with you, you can strengthen your company reputation and opening up opportunities for repeat business.
Our customer service training programs already include many great research-proven topics for you to choose from.
Satisfied customers are loyal customers.
We can even design a full-year and multi-year customer support program to develop and maintain a customer-focused culture.

If you’re a business located in Amelup we can provide a customised Customer Service Training to suit your team.