Customer Service Training Ambergate

Customer Service Training For Ambergate

An engaging customer service training class to develop and fine-tune customer service skills, with half-day or time-management training options available.
Do you have well-developed skills and a broad understanding of customer service plans?
Numerous customer service skills are necessary to be able to provide customer service that really satisfies customers.
See the skills required to provide excellent customer service to internal and external clients.

The Outline:

  • Addresses the skills required to provide excellent customer service to internal and external clients.
  • Communication Skills
  • Differences between assertive, aggressive and passive behaviour
  • Examples of exceptional customer service skills
  • Identifying ways to add value and exceed customer expectations
  • Know how to defuse situations with customers and to handle tough situations
  • Service recovery
  • Taking a “Can Do” attitude and follow-through with action
  • What differentiates us from our competitors?

About This Customer Service Training Session

All of our programs can be customized to meet your precise needs.
Learn about customer service skills, building customer loyalty, creating effective first impressions, managing customer expectations, and more by filtering through our training and development workshops.
Provides the high-quality training needed to meet the high standards expected by your customer.
With a selection of training options, take a look at a number of the most popular topics or have us design something special for you.


Customer Service Training sessions available in Ambergate if you’re a business searching for a customised training session. Workshops available in Parramatta, Perth, Brisbane, Adelaide, Canberra, Sydney and Melbourne.