Amamoor Creek Local Customised Customer Service Training
An engaging customer service training course to develop and fine-tune customer service skills, with half-day or one-day training options available.
Every single contact between you and the customer is important. This course can allow you to understand the fundamental principles of good customer service practices, whether you communicate with customers in person, on the telephone or via email.
Inspire Your Business with a WOW Client Service Philosophy!
What is going on on the inside of your company is felt on the outside by your customers.
- Actively listen to a customer with a complaint
- Complaints and why we want them
- Develop the skills and practices which are essential elements of a customer service focused supervisor.
- Handling customer enquiries
- The Way to resurrect lost customers
- Nature of customer service – the facts and the myths
- Seek post-sale feedback from clients.
- The advantages and disadvantages of digital communication
- Using body language to your advantage
About This Customer Service Training Session
An excellent course acceptable for all staff and management. Our courses can be tailored to meet the demands of every business when dealing with both external and internal customers, irrespective of industry or the size of your business.
Our trainers are experts in their field and have plenty of Customer CARE experience in your industry.
This comprehensive customer service Course will provide you with a chance to explore your responsibilities to the clients service function within your organisation.
We can even design a full-year and multi-year customer service program to develop and maintain a customer-focused culture.
Contact us now for a customised quote for your Amamoor Creek company.