Customer Service Training For Allworth
Customer service is carefully and deliberately designed to match your business — not by doing different things, instead by doing the same things differently.
Exceptional customer service is a critical element for any company, continually improving abilities to attain peak levels of performance and sales success.
Our Customer Service experts can help by sharing the lessons we’ve learned throughout our history and reveal how establishing core values can help companies meet their targets.
This program provides tools to focus on the important function of the individual in building customer loyalty, making a positive impression, and contributing to a workplace support culture.
- 5 ways to reduce costly mistakes
- Complaint handling practice
- Effective questioning techniques
- Establish a customer complaint policy.
- Internal vs. External customers
- Putting yourself in the customer’s shoes
- Reduce client turnover for long-term benefits and success
- The power of using titles, with 5 easy tips to remember them
- Ways to create a winning first impression
About This Customer Service Training Session
Customer service training programs improve the customer service skills and skills of your staff and equip them with the customer support tools mentioned previously.
Our trainers are experts in their field and have a wealth of Customer CARE experience within your industry.
The course ensures that the students can transfer these skills to the job and thereby provides a significant return on the training investment for the organization.
You will learn the causes of poor customer support, good customer care skills and how to handle complaints.
If you are a business located in Allworth we can offer a customised Customer Service Training to fit your team.