Customer Service Training Aireys Inlet

Customised Customer Service Training In Aireys Inlet

Customer service is intentionally and carefully designed to match your business — not by doing different things, instead by doing the same things differently.
Gain thorough knowledge and understanding of customer service practices and be confident in handling enquiries, complaints, and communications.
Providing exceptional customer service starts with knowing who your customers are and establishing a customer attention to meet their needs.
This customer service training will allow you to train yourself, your employees, and your organization not only to head off problems, but also to rise to a level of service excellence.

The Outline:

  • Build loyal relationships with customers and workers
  • Customer contact model and support standards
  • Encourage ideas, suggestions and observations from all staff.
  • How to Deal with the inherent frustrations of heavy client contact
  • How to make customers feel important, and why you need to
  • Personal presentation tips
  • Respond to and report on client feedback and complaints
  • The right and wrong ways to say “no”
  • What is Customer Support?

About This Customer Service Training Session

Ideal for staff members at all levels that are wanting to develop their customer service and communication skills for working with internal and external clients.
If you don’t find what you’re looking for, we can make it for you.
Schedule the training when it is convenient for your staff.
Whether you want a public class or a group session in your offices, we can supply what you want at a price that will guarantee a wonderful return on your investment.

Please contact us for additional information on Customer Service Training for your business in Aireys Inlet.