Aberfeldie Customer Service Training
Delivering first-class support is a successful strategy for everyone.
Ideal for those working in a contact centre role, this client service class will give you the skills to offer deal with complex or challenging customer service situations.
Providing great customer service is an art.
This course is suited to anyone who wishes to maximise their chances to build exceptional internal or external customer relationships.
- 4 ways to build a powerful team
- Dealing with clients in person
- Easier management of staff and customer problems because of increased satisfaction of staff and customers
- Get serious about providing great customer service.
- Identify what your organisation must provide customers
- Nature of customer service – the facts and the myths
- Review client satisfaction using verifiable data
- Taking a “Can Do” attitude and follow-through with actions
- Using body language to your advantage
About This Customer Service Training Session
Ideal for staff members at all levels who are wanting to develop their customer service and communication skills for working with internal and external clients.
Our focus is on you, and we’ll deliver a customer service training workshop that’s exactly what your business needs.
The course will provide you the skills to develop customer loyalty and will instruct you how to look after yourself and feel confident in almost any customer situation.
Whether you want a public class or a group session at your offices, we can provide what you want at a price that will guarantee a great return on your investment.
Quality customised Customer Service Training accessible in Aberfeldie if you’ve got a team.