Merricumbene Customised Communication Training
This course is for individuals, team leaders and supervisors who need to and want to make certain that they are maximising their ability to communicate and work with other people, avoiding conflict and disharmony.
This session will enable participants to communicate clearly and with impact, by enhancing their verbal and non-verbal communication style, in addition to enhancing interpersonal skills.
This class will fine-tune your current communication skills and help you to communicate with real effect.
- Explore individual communication preferences
- Describe different techniques for getting persuasive presentations and conversations underway
- Listening with Empathy
- Feedback and how to make it best support moving things forward
- Set clear communication objectives
- Handle requests that cannot be met, or are beyond the scope of your responsibility
About This Communication Training Session
Everything we do is participative and interactive. There will be work in pairs, small group work, games, exercises and processes designed to stimulate, challenge and develop people’s knowledge and abilities. They are also fun!
Effective communication is the foundation of a successful business and positive workplace.
Miscommunication Can result in confusion, inefficiency and compromised performance, any organisation seeking long-term success must strive to develop communication skills at all levels.
For more information on this Merricumbene Customer Service Training session contact us.